Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Booth

Buckeye

Summary

Ambitious professional seeking a position within a growth-oriented company that fosters skill development. Strong work ethic, dedication to excellence, and loyalty to the organization and colleagues serve as foundational principles. Committed to enhancing team dynamics while embracing opportunities for professional advancement. Eager to leverage these attributes in a role that encourages mutual growth and success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Electrical Apprentice

McCarthy Building Companies Inc.
05.2024 - 09.2025
  • Assisted in installation and maintenance of electrical systems following safety protocols.
  • Supported senior electricians in diagnosing electrical issues and implementing solutions.
  • Learned to operate various hand and power tools for electrical tasks effectively.
  • Participated in training sessions to enhance knowledge of electrical codes and regulations.
  • Collaborated with team members to ensure timely completion of projects while maintaining quality standards.
  • Maintained cleanliness and organization of work area, promoting a safe working environment.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
  • Conducted routine inspections of electrical systems to identify potential hazards or inefficiencies.

Sales Associate Lead

PetSmart
04.2022 - 05.2024
  • As a sales associate, I come in as a stocker on our days of truck and work pallets of our new product and place all of our new product on shelves as well as rotating product old in front new in back. I also work the floor and restock product and run the store as a leader if there is no other leader on the floor. I take charge of the register when back up is needed or if scheduled as such. Fulfill orders that come in on our devices and bring them out to customers when they arrive at the store. I also take charge of our inventory checking dates and product on the shelf and make changes to our inventory when there is a discrepancy. As a sales associate I also do walks of our store to make sure our Salon, Petcare, Grooming, and the store is up to standards that PetSmart's guidelines are.
  • Assisted customers with product selection and recommendations to enhance shopping experience.

Service Delivery Specialist

TTEC / Blue Shield of California
11.2020 - 04.2022
  • I was promoted to a Service Delivery Specialist which was directed in helping out Customer Service Representatives that were taking inbound calls and advising them where to go and how to find the answers to help them in giving the member the correct information regarding their account and inquiries. This also entailed me to advise the Customer Service Rep in what to say and how to say it so that the member could understand. Assisted in taking Supervisor calls that were escalated and assisted listening to calls and scoring them to make sure the Customer Service Rep knew where they stood to better help them on future calls. Assisted in Training Classes for new hires and educated on keeping up with the trackers and making sure the new hires are doing what is needed to be done.

Customer Service Representatives

TTEC / Blue Shield of California
  • TTEC was contracted with Blue Shield of California for Customer Service Representatives. I was taking inbound calls to answer member’s inquiries and assessing their account to keep the member apprised of what was going on in their account. This may entail reaching out to other departments to make any necessary fixes to the account and helping the member maintain their premiums.

Assistant Store Manager/Store Manager

Sprint
09.2018 - 05.2020
  • Assistant Store Manager promotion. Makes changes to store Plan-A-Grams (displays) with set-up to Sprint’s specifications. Meeting with representatives on a one-on-one basis to set goals, manage, improve and assist with them meeting those goals. Teaching and making sure that new representatives are doing their daily tasks and getting the store set-up done in a timely manner. Managing the store when the Manager is out or on vacation. Assisting Manager with personnel and scheduling as needed. Maintaining my own sales goals. I was then promoted to Manager of this store 05/2019. This position added the responsibility of hiring and terminating employees as needed. Making sure the employees get the correct training and scheduling of these employees work schedules. Maintaining my stores quotas, and assigning each Sales Consultant their monthly quota requirements. Also handled one on one meeting with the Sales Consultants on how to meet their goals and how to improve their work so that they can reach their goals. Went to Manager Meetings and collaborated with the other Managers of the company on goals and how to obtain the best results for their stores. Learn new ideas and approaches from the Directors at these meetings and how to implement them in the store. Handle customer complaints and applying credits for services. Maintaining inventory and returns to the company on a monthly basis.

Sales Consultant

Sprint
12.2016 - 09.2018
  • Aided customers with questions and assistance in using their phone and the services offered correctly. Set-up new accounts and advises how the member can save money in the many programs that are offered. Make changes to members’ accounts to accurately reflect their information and services. Assisting the Manager and Assistant Manager in setting up Plan-A-Grams (displays) in the store per corporate direction. Marketing activities outside of the store by taking out brochures and pamphlets and hanging them on door handles, mail boxes and pass them out at local parking lots. Taking new shipments of equipment and scanning them into the inventory database. Running a cash register and running nightly deposits. Attended weekly training on the new programs and products, so that we can inform our current and new members of all the ways to save money, and obtain the services they want with our plan. Setting up the store every morning and taking down the current inventory at closing.

Delivery Driver

Pizza Hut
03.2015 - 12.2016
  • My job duties consisted of taking pizza orders over the phone and on the computer. I delivered the pizza order, in a timely fashion per the corporate guidelines. I assisted in making pizza, stocking and organization of freezers and work stations for the next shift requirements. Making change and being courteous to the customers. Completed orders for delivery by making sure all order information and product is correct. When working the night shift, I was required to assist in closing of the store by maintaining the cleanliness of the store by corporate guidelines.

Produce Sales Associate

Walmart Neighborhood Market
09.2014 - 02.2015
  • Stocking and maintaining appearance of produce area. Prepare items to be discarded from the current inventory and maintain reports. Answering customer inquiries, assisting with cashiering, cart returns and maintenance.

Game Attendant/Cook/Dishwasher

Peter Piper Pizza
08.2013 - 08.2014
  • Providing Customer Service and servicing the games when they break down. I made pizza, salads and wings to order for the customers. Took food orders, ran cash register and provided change to customers. Dish washing of cookware and clean-up of facility during and after hours of operation.

(Circulation Technician) Telemarketer

CirTech
05.2013 - 07.2013
  • I made cold calls to potential customers to sell them subscriptions to newspapers and magazines.

Village Dishwasher

Sun Grove Resort
02.2012 - 07.2012
  • Responsible for the washing of glassware, silverware, pots and pans using the commercial dishwasher and by hand as needed. Maintained the dish storage area and kept the kitchen work area in an orderly fashion. I performed general cleaning of the kitchen area.

Busser/Expediter/Host

Mike & Rhonda’s – The Place
08.2011 - 12.2012
  • Clean and set tables according to restaurant standards. Serve beverages to customers. Greet customers as they enter the restaurant; bid farewell as they leave. Seat customers based on choice and availability. Perform other reasonable job duties as requested by supervisors.

Education

Rio Salado College
Glendale, AZ
09-2012

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
01-2012

General Education Diploma - GED

Glendale Community College
Glendale, AZ
01.2011

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Greenway High School
Glendale, AZ
01.2007

Skills

  • Excellent communication skills
  • High quality customer service
  • Ability to work as part of a team environment
  • Efficient multitask abilities
  • Operate cash register and credit card transaction process
  • General office knowledge: Fax machine, copy machine
  • Computer skills: Microsoft Word, Excel, Power Point, Publisher, and Outlook
  • Valid Arizona drivers license

Certification

Driver's License

Timeline

Electrical Apprentice

McCarthy Building Companies Inc.
05.2024 - 09.2025

Sales Associate Lead

PetSmart
04.2022 - 05.2024

Service Delivery Specialist

TTEC / Blue Shield of California
11.2020 - 04.2022

Assistant Store Manager/Store Manager

Sprint
09.2018 - 05.2020

Sales Consultant

Sprint
12.2016 - 09.2018

Delivery Driver

Pizza Hut
03.2015 - 12.2016

Produce Sales Associate

Walmart Neighborhood Market
09.2014 - 02.2015

Game Attendant/Cook/Dishwasher

Peter Piper Pizza
08.2013 - 08.2014

(Circulation Technician) Telemarketer

CirTech
05.2013 - 07.2013

Village Dishwasher

Sun Grove Resort
02.2012 - 07.2012

Busser/Expediter/Host

Mike & Rhonda’s – The Place
08.2011 - 12.2012

Customer Service Representatives

TTEC / Blue Shield of California

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Greenway High School

Rio Salado College

Maricopa Community Colleges, Glendale Community College

General Education Diploma - GED

Glendale Community College
Tyler Booth