Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Tyler Bottoms

Tucson

Summary

Detail-oriented and compassionate senior psychology student with hands-on experience as a physical therapy tech and volunteer at a low-income clinic. Skilled in patient care, assisting with therapeutic treatments, and managing medical records. Proven ability to support healthcare professionals in fast-paced environments, with a focus on patient communication and care. Strong multitasker with a passion for helping others, seeking to leverage clinical and administrative skills in a medical assistant role. Knowledgeable Barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

7
7
years of professional experience

Work History

Volunteer

Lighthouse Clinic
08.2024 - Current
  • Assessed and monitored patient vitals, such as temperature, pulse, and blood pressure.
  • Greeted visitors and checked them in for appointments or meetings.
  • Maintained clean, neat, and operational facilities to serve program needs.

Physical Therapy Technician

Physical Therapy Central
11.2024 - 07.2025
  • Prepared patients to meet with physical therapists.
  • Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
  • Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
  • Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
  • Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
  • Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.

Assistant Manager

Scooters Coffee Shop
05.2022 - 11.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives..
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Physical Therapy Technician

Precision Physical Therapy
10.2021 - 02.2022
  • Assisted physical therapists in developing treatment plans for patients.
  • Provided patient education on therapeutic exercise and activities of daily living.
  • Monitored and recorded patient progress during rehabilitation sessions.
  • Set up equipment for physical therapy treatments as instructed by the therapist.
  • Performed administrative duties such as scheduling appointments, maintaining records, and ordering supplies.
  • Observed patients during treatment to report any changes or concerns to the therapist.
  • Prepared treatment areas with necessary items such as linens, weights, bands.
  • Applied hot packs, cold packs and electrical stimulation according to therapist instructions.
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.

Retail Sales Associate

Kohl's
07.2020 - 09.2021
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Processed returned merchandise according to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Shift Manager

McDonald’s
05.2018 - 07.2020
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

High School Diploma -

Carl Albert High School
05-2021

Psychology And Pre- Physical Therapy

University of Oklahoma
Norman, OK

Some College (No Degree) - Psychology

Rose State College

Skills

  • Accurate data entry
  • Professional phone communication
  • Document management
  • Consistent performance under pressure
  • Detail-oriented approach
  • Proficient in MS Office
  • Efficient task management
  • Outstanding customer support
  • Collaborative team member
  • Thrive in high-pressure settings
  • Skilled in multitasking

Education and Training

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Timeline

Physical Therapy Technician

Physical Therapy Central
11.2024 - 07.2025

Volunteer

Lighthouse Clinic
08.2024 - Current

Assistant Manager

Scooters Coffee Shop
05.2022 - 11.2024

Physical Therapy Technician

Precision Physical Therapy
10.2021 - 02.2022

Retail Sales Associate

Kohl's
07.2020 - 09.2021

Shift Manager

McDonald’s
05.2018 - 07.2020

High School Diploma -

Carl Albert High School

Psychology And Pre- Physical Therapy

University of Oklahoma

Some College (No Degree) - Psychology

Rose State College

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Tyler Bottoms