Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Bowen

Avondale

Summary

Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.

Overview

11
11
years of professional experience

Work History

Juvenile Detention Officer Supervisor

Maricopa County Juvenile Probation
Phoenix
03.2023 - Current
  • Safety Supervisor / Lead Handle with Care Instructor
    Review all Class 1 incidents in detention to ensure accuracy and appropriate application of force per the Use of Force Policy. Collaborate with detention staff and supervisors to identify, address, and remediate issues or concerns related to incident handling. Ensure all Class 1 Incident Reports are accurate, complete, and detailed to meet compliance and investigative standards. Collect, analyze, and organize Class 1 incident data for reporting and presentation to Detention Leadership. Actively participate in Facility Safety Committee meetings to promote and enhance facility-wide safety initiatives. Develop and distribute weekly Safety Tips to all detention staff, reinforcing ongoing safety awareness and best practices. Design and author customized Handle with Care lesson plans tailored for the detention environment. Facilitate Handle with Care training classes for both new and existing detention staff, promoting safe intervention and de-escalation techniques. Conduct job interviews for new hires and lateral transfer positions.

    Control Supervisor
    Supervise and oversee daily control operations within the detention facility to ensure safety, security, and efficiency. Review, modify, and approve staff timecards in compliance with scheduling and payroll procedures. Evaluate employee performance through direct observation and documentation; provide feedback and support for professional growth. Maintain accurate and up-to-date records related to control operations, including visiting logs, visitor counts, and inmate releases.
    Ensure all communication systems—radios, Personal Alert Transmitters (PATs), and PA systems—are fully functional and promptly addressed when issues arise.

    Unit/Intake Supervisor
    Supervise daily operations of the Intake Unit to ensure compliance with facility policies and proper orientation of juveniles to detention rules and regulations. Enforce and monitor adherence to all COVID-19 procedures, ensuring compliance with health and safety guidelines. Maintain and manage unit inventory, ensuring necessary supplies are stocked and accounted for. Keep accurate logs and records of unit activities to ensure alignment with Administrative Office of the Courts (AOC) standards. Monitor and document staff room checks, addressing any issues or concerns promptly. Maintain up-to-date training and compliance records for all unit staff. Review, adjust, and approve staff timecards in accordance with scheduling needs and payroll policies. Conduct ongoing performance evaluations through observation and documentation, offering constructive feedback and support for staff development. Apply de-escalation techniques to manage and defuse crisis situations.

    Achievements & Awards
    Recognized as an influential instructor for Juvenile Detention Academy classes. 2022 Excellence in Education nominee for outstanding contributions to staff training and development. Nominated for Supervisor of the Quarter – 1st Quarter 2022. Additional nomination for Supervisor of the Quarter – 2020. Certified AOC Lead Defensive Tactics Instructor.

Juvenile Surveillance Officer /JCORP

Maricopa County Juvenile Probation
Phoenix
10.2017 - 03.2020
  • Supervise and organize work crews for juveniles on probation, ensuring they complete community service and restitution hours. Foster relationships with local businesses to secure community service opportunities. Conduct searches of juveniles and their surroundings as needed. Maintain accurate documentation of community service hours, juvenile behavior, and restitution hours. Apply de-escalation techniques to manage and defuse crisis situations. Build positive rapport with juveniles to encourage adherence to probationary terms.

    Achievements:
    Certified AOC Defensive Tactics Instructor. Nominated for Employee of the Year - 2019. Completed Kids at Hope Master's Institute. University of Arizona Cooperative Extension Master Gardner Associate.

Juvenile Detention Officer

Maricopa County Juvenile Probation
Phoenix
03.2014 - 10.2017
  • Provide sight and sound supervising of juveniles in a secured care facility. Develop, present and engage juvenile in meaningful transitional programming and skill development. Prepares thorough, detailed and accurate reports. Preform crisis intervention functions to include verbal de-escalation, suicide prevention techniques, recognize abnormal behavior, and apply physical intervention when needed via Handle with Care techniques. Transfers and transports juveniles on foot, vehicles and other forms of transportation. Maintain the safety and security of detained juveniles in all areas of the facility. Preform basic first aid and CPR procedures.
    Mentor new hires through their first year of probation. Provide safety and security in a court room setting.

    Achievements:
    Handle with Care instructor certified.

Education

Associate of Applied Science - Business Administration

National American University
Colorado Springs, CO
05-2008

Skills

  • Crisis intervention
  • Incident reporting
  • Safety compliance
  • De-escalation techniques
  • Employee training
  • Behavior management
  • Performance evaluation
  • Operational supervision
  • Community engagement
  • Record keeping
  • Policy enforcement
  • Conflict resolution
  • Team building
  • Mentoring new hires
  • Activity supervision
  • Non-violent intervention
  • Administration and management
  • Conflict resolution skills
  • Supervisory skills
  • Excellent communication
  • Written communication
  • Relationship building
  • Interview skills

Timeline

Juvenile Detention Officer Supervisor

Maricopa County Juvenile Probation
03.2023 - Current

Juvenile Surveillance Officer /JCORP

Maricopa County Juvenile Probation
10.2017 - 03.2020

Juvenile Detention Officer

Maricopa County Juvenile Probation
03.2014 - 10.2017

Associate of Applied Science - Business Administration

National American University

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Tyler Bowen