Tyler J. Colby
The General Insurance
San tan valley,AZ
12
years of professional experience
Bodily Injury Professional experienced in claims evaluation and settlement negotiation. Achieved client satisfaction through effective communication, problem-solving, and strong analytical skills. Focused on team collaboration and developing quality-driven processes.
Work History
Non Attorney Rep Bodily Injury Adjuster
3 Years 10 Months- Evaluated and processed bodily injury claims to ensure compliance with policies and regulations.
- Collaborated with medical professionals to assess treatment plans and validate claims.
- Negotiated settlements with claimants, achieving fair resolutions while minimizing costs.
- Analyzed case files to identify discrepancies, improving accuracy in claim processing.
- Mentored junior adjusters on best practices for claim evaluations and customer interactions.
- Participated in ongoing training programs to stay up-to-date on industry trends, regulatory changes, and best practices for bodily injury claims handling.
- Interviewed policyholders, witnesses and third parties to gather information and details regarding injury event.
- Improved claim resolution times by efficiently managing a caseload of 80-100 bodily injury claims.
- Evaluated coverage, liability and damages and investigated suspicious claims.
Initial Claims Handler III
6 Months- Responsible for handling casualty claim of minor to complex levels that may include, comparative fault, coverage investigations, deaths and HDR. Handling phone calls from both parties involved in the claim and ensuring a positive claim experience. Maintaining an inventory of a revolving 80 claims. Managed the entire life cycle of the claim.
- Consistently approached by management and peers for guidance. Handled early bodily injury settlements as well.
- Managed claims processing to ensure compliance with company policies and regulatory standards.
- Collaborated with adjusters to gather necessary documentation for claim evaluations.
Claim Adjuster
5 Years 9 Months- Managed casualty claims ranging from minor to complex levels, addressing issues such as comparative fault, coverage investigations, deaths, and HDR. Managed phone calls from both parties involved in claims, ensuring positive claim experiences. Maintaining an inventory of a revolving 80 claims. Manage the entire life cycle of the claim.
- Evaluated claims to determine liability and settlement amounts based on policy coverage.
- Collaborated with legal teams to resolve disputes and ensure compliance with regulations.
- Analyzed complex claims data to identify trends and enhance decision-making processes.
Commercial Farm Ranch Adjuster
6 Months- Worked alongside the CFR team in working claims that started with the COVID-19 pandemic and then went all the way into working full claims with all ranges of coverages and issues.
- Investigated claims to determine coverage and liability based on policy terms.
- Collaborated with clients to gather necessary documentation for claim processing.
- Evaluated damages and assessed loss to establish fair settlement amounts.
- Mentored junior adjusters on best practices for claims handling and customer service.
Admissions Representative
1 Year 7 Months- Responsible for enrolling students into Miller Mottes online degree program and ensuring successful transition into the classroom. Engaged students in discussions about their educational interests and future plans. Guided students in assessing their fit for the program. Guide the students through the enrollment process.
- Developed and implemented effective recruitment strategies to attract diverse student populations.
- Guided prospective students through admissions process, ensuring clarity and support throughout applications.
- Collaborated with academic departments to align program offerings with market demands.
Education
Master of Business Administration - Sports Management
GPA: 3.16
B.A. - Physical Education, General Studies
- Deans List – (2007-2008)
- Men’s Varsity Soccer – (2005-2008)
- GPA: 3.30
High School Diploma
- National Honor Society
- Team Captain / 4 year Varsity Letterman (Men’s Soccer)
- Arizona Interscholastic Association / Scholar Athlete Award/ East Valley Tribune – All Region / State Honors (Men’s Soccer)
- GPA: 3.30
Skills
Bodily injury expertise
Claims analysis
Claims mentoring experience
Project management
Claims mentorship
Activity planning
Presentation skills
Quick learner
Timeline
Non Attorney Rep Bodily Injury Adjuster
The General Insurance
10.2022 - CurrentRead More
Initial Claims Handler III
The General Insurance
04.2022 - 10.2022Read More
Commercial Farm Ranch Adjuster
American Family Insurance
03.2020 - 09.2020Read More
Claim Adjuster
American Family Insurance
07.2016 - 04.2022Read More
Admissions Representative
Miller Motte College
11.2014 - 06.2016Read More
Kansas Wesleyan University
B.A. from Physical Education, General Studies
Read More
Kansas Wesleyan University
Master of Business Administration from Sports Management
Read More
Mountain View High School
High School Diploma
Read More