Tyler Scott
Phoenix,AZ
Summary
Through out High school and 2 years after graduation, I worked in retail at Walmart showing high levels of customer service and getting use to working with the public. Now I've been with TSA for 9 months and learned how to have patience, team work and learned security screening.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
Department of Homeland Security
Phoenix, AZ
05.2024 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Performed pat-downs to look for unauthorized materials and weapons.
Cashier/Online Personal Shopper
Walmart
Scottsdale, AZ
04.2019 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Desert Mountain Highschool
Scottsdale, AZ05-2021
Skills
- Integrity and honesty
- Great with team building and problem solving
- De-escalation techniques
- Public safety awareness
- Knowledge of security screening equipment
- Strong work ethic
- Critical thinking
Timeline
Transportation Security Officer
Department of Homeland Security
05.2024 - Current
Cashier/Online Personal Shopper
Walmart
04.2019 - 06.2023
High School Diploma -
Desert Mountain Highschool