Tyler Wood
Scottsdale,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Almost Famous
08.2023 - Current
- Build strong personal relationships with clientele, while offering utmost service and experience
- Oversee profit and loss controls for the venue, identifying potential causes for concern, ensuring P&L margins are maintained, and producing P&L reports as needed
- Oversee staff of 50 individuals, including floor managers
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Ensure Petty Cash procedures & logs are accurate & maintained
- Ensure all CC transactions are properly handled and make it to bank account
- Handle all chargebacks
- Audit payroll and ensure all employees are paid correctly and on time
- Ensure Tips are properly handled and distributed by staff and management
Account Manager
Aureus Medical
02.2022 - 10.2023
- Exceed daily quotas of 50 outbound calls, emails, and applications
- Maintain accurate pipeline management with expert-level forecasting
- Provide support to active clients throughout entire process
- Facilitate new active contracts with healthcare facilities nationwide
- Meet or exceed quarterly goals consisting of applications, placements, and new contract starts
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Sales Manager
JFQ Lending
06.2021 - 02.2022
- Maintain personal pipeline of 20+ active loans
- Oversee team of 15 Loan officers
- Develop training programs and present programs live for 100+ individuals
- Maintain teams quotas based on sales, outbound calls, and new applications
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Established and cultivated solid business relationships with new or existing customers
Licensed Mortgage Loan Originator - NMLS 1986863
AmeriSave Mortgage
06.2020 - 03.2021
- Act as trusted advisor and subject matter expert to clients and financial establishments
- Source and close new business to consistently meet or exceed quarterly sales quotas
- Maintain accurate pipeline management with expert-level forecasting
- Consistently exceed goals consisting of outbound calls, emails, and applications
- Developed extensive network of referral partners to source new mortgage loan opportunities
- Managed over 65 customer call per day
Sales Consultant
Woodhouse Auto Family – Ford
02.2018 - 11.2019
- Produce both new and used vehicle sales at highest volume Ford dealership in North America.
- Meet minimum quota of 20 vehicles sold per month.
- Meet minimum quota of $20,000 gross sales per month.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Bar Manager
Tavern 180
02.2018 - 11.2019
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
Account Manager
Buildertrend
01.2017 - 01.2018
- Aggressively exceed goals consisting of over 50 outbound phone calls, emails, online demos, and trials every quarter.
- Source and close new business to consistently meet or exceed quarterly sales quotas.
- Manage full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
- Monitored and analyzed customer feedback to identify opportunities for improvement
General Manager/Franchise Development
Complete Nutrition Corporation
01.2015 - 01.2017
- Drive year-over-year business growth while leading operations, strategic vision, and long-range planning
- Developed and implemented strategies to increase sales and profitability.
- Present business model to prospective franchisees
- Assist in developing multi-unit market
- Directly manage team of 25 employees
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Associate of Arts - Information Securities
Arizona State University
Tempe, AZ04.2026
Associate of Arts - Business
Pima Community College
Tucson, AZ12.2014
Skills
- Highly effective communication
- Persuasive and engaging presentation skills
- Nurture and develop relationships
- Strong rapport builder
- Experienced sales leader
- Highly tenacious and self-motivated
- Contagiously energetic
- Constant hunger to learn
Certification
- Federal Mortgage Loan Originator License (S.A.F.E.)
Timeline
General Manager
Almost Famous
08.2023 - Current
Account Manager
Aureus Medical
02.2022 - 10.2023
Sales Manager
JFQ Lending
06.2021 - 02.2022
Licensed Mortgage Loan Originator - NMLS 1986863
AmeriSave Mortgage
06.2020 - 03.2021
Sales Consultant
Woodhouse Auto Family – Ford
02.2018 - 11.2019
Bar Manager
Tavern 180
02.2018 - 11.2019
Account Manager
Buildertrend
01.2017 - 01.2018
General Manager/Franchise Development
Complete Nutrition Corporation
01.2015 - 01.2017
Associate of Arts - Information Securities
Arizona State University
Associate of Arts - Business
Pima Community College
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