Tyler T. Haskell
Tempe
Summary
Driven leader with strong customer service skills and case management. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety, client management, and volunteer coordination.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Career Advisor
City of Phoenix
12.2023 - Current
- Worked with clients to pursue desired training programs, ensuring necessary steps completed, and provided support during duration of program.
- Established strong relationships with local schools, expanding networking opportunities for clients seeking new career opportunities.
- Developed comprehensive career plans to facilitate professional growth and personalized path.
- Worked with clients facing unique challenges, such as extended gaps in employment or career transitions, to create customized job search strategies.
- Assisted clients in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.
Food Pantry Manager
Tempe Community Action Agency
11.2020 - Current
- Manage food supply (dry goods, produce, meat) according to food safety standards and ensured proper storage.
- Implement systems for recording donations, food distribution, and other required statistics for funding purposes.
- Coordinate with outside organizations and maintained relationships for volunteer opportunities, food drives, and special events.
- Met increased demand in food over the past year by increasing food resources, coordinating food drives, and adjusting internal food distribution system with staff and volunteers.
- Manage staff and volunteer schedules to ensure coverage for daily tasks and special events, conduct yearly staff evaluations, and adjust Food Pantry operations as circumstances dictated.
Community Action Program Case Manager
Tempe Community Action Agency
06.2020 - 11.2020
- Developed and implemented variety of innovative policies to support clients receiving housing and utility funding.
- Worked with Maricopa County Social Services to ensure funding sources for were used accordingly and monitoring funding balance.
- Coordinated and maintained relationships with housing and utility companies to gather needed documentation for applications.
Adult Care Management Supervisor
Integrated Community Alternatives Network
04.2019 - 05.2020
- Reviewed program status with Program Director weekly, oversaw case loads, and provided support for Care Managers.
- Conducted monthly case reviews with Care Managers to ensure appropriate level of services, quality, and support for clients.
- Coordinated with Program Director and Department of Health to ensure policies were followed and proper training was provided to Care Managers.
- Attended bi-monthly meetings with community organizations to discuss resources, coordinated with necessary services, and provided status updates on clients as needed.
- Performed quality review checks on cases, created systems to ensure necessary criteria are met and timelines are followed.
Adult Care Manager
Integrated Community Alternatives Network
06.2016 - 03.2019
- Met with Adult clients monthly to determine needs and create a customized Care Plan in order to achieve desired goals.
- Coordinated with community providers, doctors, and insurance companies to ensure proper services for clients.
- Adhered to set time frames for assessments, Care Plans, and essential documentation.
- Utilized the Wraparound Philosophy to engage community and family connections for individualized client management.
- Took on extra responsibility to train new employees on Adult Care Management policies and exemplified best practice with documentation and client meetings.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ 08.2007 - 12.2010
Bachelor of Arts - Sociology
Arizona State University
Tempe, AZ 08.2007 - 12.2010
Skills
- Communication
Teamwork
Logistics
Special Event Coordination
Problem Solving
Community Engagement
Timeline
Career Advisor
City of Phoenix
12.2023 - Current
Food Pantry Manager
Tempe Community Action Agency
11.2020 - Current
Community Action Program Case Manager
Tempe Community Action Agency
06.2020 - 11.2020
Adult Care Management Supervisor
Integrated Community Alternatives Network
04.2019 - 05.2020
Adult Care Manager
Integrated Community Alternatives Network
06.2016 - 03.2019
Bachelor of Arts - Psychology
Arizona State University
08.2007 - 12.2010
Bachelor of Arts - Sociology
Arizona State University
08.2007 - 12.2010
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