Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at EOS Fitness. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining a safe and organized work environment while consistently exceeding performance targets. Adaptable and committed to fostering positive relationships.
Work History
Team Member
1 Year 10 Months
EOS Fitness | 12.2024 - Current
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect payments.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Sales Associate
1 Year 9 Months
Genie Car Wash | 03.2023 - 12.2024
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lot Attendant
2 Years 9 Months
Arizona Choice Auto | 05.2020 - 02.2023
Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
Parked and retrieved cars according to customer needs.
Escorted drivers to vehicles and helped load or carry large items.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Production Worker
6 Months
West Pharmaceuticals | 11.2019 - 05.2020
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Sales Associate
6 Months
Superstar Carwash | 05.2019 - 11.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Cook
11 Months
Little Caesars Pizza | 03.2018 - 02.2019
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Team Associate
8 Months
Stratum Laser Tag | 01.2017 - 09.2017
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.