Unisa Donald Mansaray
Freetown,Sierra Leone
Summary
I'm a dedicated field service technician with strong communication and troubleshooting skills. Committed to delivering exceptional on-site support and ensuring customer satisfaction through effective training and adherence to safety protocols. Detail-oriented professional with a focus on customer service and safety. Extensive experience in training junior technicians, ensuring compliance with safety protocols, and providing efficient technical support in various fields.
Overview
19
19
years of professional experience
Work History
Field Service Technician
Deluxe Biofil Digester Management (Self Employed)
Freetown, Sierra Leone
04.2016 - Current
- I basically have a handyman's company, taking jobs in IT, masonry, electrical work, painting, and more.
- I also do interior and exterior home decoration.
- Construction finishing and installations. Site inspection and supervision.
- Waste management solutions.
- Provided on-site customer support and technical assistance.
- Assisted with the training of junior technicians in proper installation techniques and safety protocols.
- Maintained accurate records of service calls and repairs performed.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
Machine Operator
Adex Industrial Company
Freetown, Sierra Leone
12.2011 - 06.2014
- Operated industrial machinery.
- Maintained safety and production standards.
- Assisted in daily operational tasks.
- Operated machinery to produce high-quality components for various industrial applications.
- Monitored equipment performance and conducted routine maintenance as needed.
- Followed safety protocols and maintained cleanliness in the work area at all times.
- Loaded raw materials into machines, ensuring proper setup for production runs.
Office Assistant
Graduate College Of Aviation
Freetown, Sierra Leone
06.2007 - 10.2008
- Provided administrative and office support.
- Assisted with records and documentation.
- Managed office supplies and ensured inventory levels met departmental needs.
- Assisted faculty and students with administrative tasks and inquiries efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports, and scanned documents to improve organizational workflow.
Education
GED -
Government Model Senior Secondary School
Sierra Leone07-2008
High School Diploma -
Methodist City Mission School
Freetown07-2002
Skills
- Communication skills
- Time management
- Basic bookkeeping
- customer service
- Windows, Word, Excel, PowerPoint
- IT infrastructure
- Installing light fixtures
- Replacing outlets and switches, and installing ceiling fans
- Basic wiring repairs and safely using a voltage tester
- Interior and exterior painting
- Surface preparation (sanding)
- Filling cracks
- Varnishing wood using rollers and sprayers
- Furniture assembly
- TV wall mounting
- rod installation
- Minor roof repairs, and window and door adjustments
- Troubleshooting
- MS office
- Written communication
- Clerical support
- Microsoft office
- Multitasking
- Project planning
- Organization and time management
- PPE use
- Conflict resolution
- Basic math
- Cultural awareness
- First Aid/CPR
- Supervision and leadership
Timeline
Field Service Technician
Deluxe Biofil Digester Management (Self Employed)
04.2016 - Current
Machine Operator
Adex Industrial Company
12.2011 - 06.2014
Office Assistant
Graduate College Of Aviation
06.2007 - 10.2008
GED -
Government Model Senior Secondary School
High School Diploma -
Methodist City Mission School