Valentina Izaguirre
Glendale
Summary
Dynamic General Manager with expertise in operations management, inventory control, and compliance monitoring. Proven track record in enhancing customer service and optimizing team productivity. Strategic leader with over 6 years of experience in operations management. Skilled in budgeting, compliance monitoring, and relationship management, driving significant improvements in customer satisfaction and operational efficiency. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Del Taco
Glendale
03.2025 - Current
- Monitored compliance with health and safety regulations within the workplace.
- Facilitated communication between departments to streamline project execution.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization
- Maximized time and employee productivity, consolidating data, payroll.
General Manager
Burger King
Phoenix
10.2019 - 03.2025
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Developed service and sales strategies to improve retention and revenue.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
High School Diploma -
Rodgers
Mexico, ME06-1990
Skills
- Operations management
- Inventory control
- Budgeting
- Compliance monitoring
- Customer service
- Project coordination
- Relationship management
- Problem solving
- Time management
- Budgeting and cost control strategies
- Business administration
- Budget analysis
- Budget forecasts
- Operations oversight
- Service quality improvement
- Employee development
- Economic analysis
- Event management and promotion
- Budgeting and cost control
- Performance evaluations
- Profit and loss accountability
- Sales analysis
- Training and coaching
- Leader
- Staff management
- Performance improvement
- Workflow planning
- Employee scheduling
Certification
- I am serve safe certified
Timeline
General Manager
Del Taco
03.2025 - Current
General Manager
Burger King
10.2019 - 03.2025
High School Diploma -
Rodgers