Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valentina Morales Fuentes

Mesa

Summary

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Successfully balanced academic excellence as a dual enrollment student while working as a cashier at Florida’s largest supermarket chain, showcasing strong work ethic and time management skills.

Volunteered with Sharing for Kids, contributing to efforts that support children in Cartagena, Colombia.

Fluent in English and Spanish, allowing for effective communication in diverse environments.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Publix
Miami, FL
02.2023 - 06.2024
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless shopping experience.
  • Collaborated with team members and management to efficiently handle customer concerns and operational challenges.
  • Processed cash, credit, and digital transactions with accuracy and efficiency while adhering to company policies.
  • Maintained precise financial records by balancing cash drawers at the end of each shift, ensuring error-free reporting.
  • Effectively managed customer complaints, resolving issues promptly to enhance satisfaction and foster brand loyalty.
  • Trained, mentored, and motivated new cashiers, equipping them with the skills and confidence to excel in their roles and contribute to a high-performing team.

Education

High School Diploma - International Business Management

ASU Prep Digital
Phoenix, NY

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Motivational skills
  • Adaptability and dependability
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Publix
02.2023 - 06.2024

High School Diploma - International Business Management

ASU Prep Digital

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Valentina Morales Fuentes