Valentina Ornelas
Scottsdale
Summary
Aspiring medical professional with a B.S. in Biological Sciences and hands-on experience in a family medicine clinic. Passionate about patient care and eager to take on a clinical role that offers direct responsibility in a healthcare setting. Skilled in medical terminology, patient communication, EMR systems, and coordination with providers and pharmacies. Seeking to contribute to a team that values compassion, learning, and quality care.
Overview
5
5
years of professional experience
Work History
Family Practice Medical Office Assistant
Cornerstone Family Medicine
05.2024 - 08.2024
- Used NextGen to schedule appointments for doctor visits and procedures.
- Coordinated patient scheduling using a multi-line phone system, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and processed patient referrals and transfer requests.
- Obtained pre-authorization from insurance companies ahead of medical services.
Lead Hostess, Server
FLEMING’S PRIME STEAKHOUSE AND WINE BAR
02.2021 - 06.2023
- Provided exceptional service in an upscale dining setting, ensuring guest satisfaction with detailed menu knowledge and prompt service.
- Efficiently managed reservations and seating, addressing special requests to enhance the dining experience.
- Coordinated with kitchen and bar staff for seamless order execution.
- Worked up the chain of command starting at hostessing.
Administrative Assistant
VALLEY HEART ASSOCIATES
09.2019 - 03.2020
- Maintained up-to-date records, both physical and digital, ensuring accuracy and confidentiality.
- Provided critical support during nurse practitioners' unavailability, addressing patient inquiries with informed responses.
- Enhanced office efficiency through superior administrative support and organization.
- Demonstrated exceptional patient care by consistently receiving positive feedback from patients and families, showcasing deep compassion, understanding, and respect for each patient's unique needs and situations.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05.2025
High School Diploma -
Seton Preparatory High School
Chandler, AZ05.2020
Skills
- Computer proficient
- Community volunteering
- Fluent in Spanish (reading, speaking, and writing)
- Administrative assistance
- Experience in using EMR / EHR systems
- Medical and clinical knowledge / terminology
- Quick problem solver
- Excellent time management, coordination under pressure
- Multitasking in clinical settings
Timeline
Family Practice Medical Office Assistant
Cornerstone Family Medicine
05.2024 - 08.2024
Lead Hostess, Server
FLEMING’S PRIME STEAKHOUSE AND WINE BAR
02.2021 - 06.2023
Administrative Assistant
VALLEY HEART ASSOCIATES
09.2019 - 03.2020
Bachelor of Science - Biological Sciences
Arizona State University
High School Diploma -
Seton Preparatory High School
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