Summary
Overview
Work History
Education
Skills
References
Education and Training
Languages
Timeline
Generic

Valeria Eduardo

Phoenix

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

7
7
years of professional experience

Work History

Community Manager

Asset Living
04.2024 - Current
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Monitored market trends to ensure competitive pricing structures for units under management.

Assistant Manager

Gorman and Company
12.2022 - 05.2024
  • Conducted assessments to determine eligibility for rental assistance programs.
  • Assisted in the implementation of public housing policies and procedures.
  • Organized outreach activities to inform residents about available services.
  • Reviewed applications and documents for accuracy and completeness.
  • Monitored compliance with applicable regulations and laws governing housing programs.
  • Maintained accurate records, files, and reports of program activities.
  • Inspected properties to ensure they meet safety standards prior to tenant occupancy.
  • Prepared correspondence, forms, presentations., as needed.
  • Participated in community meetings to discuss housing issues.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.

Assistant Manager

Pioneer Property Management
09.2018 - 12.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.

Education

Cosmetology License - Cosmetology

PAUL MITCHELL THE SCHOOL
11-2016

Skills

  • Operations Management
  • Project management abilities
  • Customer rapport
  • Money Handling
  • Compliance understanding
  • Team motivation
  • Vendor Management
  • Maintenance Scheduling
  • Fair housing mandates
  • Information Security
  • Product Knowledge
  • Data Entry
  • CRM Software

References

References available upon request.

Education and Training

other

Languages

Spanish
Professional Working

Timeline

Community Manager

Asset Living
04.2024 - Current

Assistant Manager

Gorman and Company
12.2022 - 05.2024

Assistant Manager

Pioneer Property Management
09.2018 - 12.2022

Cosmetology License - Cosmetology

PAUL MITCHELL THE SCHOOL

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Valeria Eduardo