Valerie Galat

- Oversee the Arizona market in assistance to the area manager as well as taking over in time of emergencies and on-call shifts.

- Provide a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion.

- Coordinate maintenance, repairs and upgrades to the properties while adhering to budget costs.

- Serve as a reliable point of contact for the property owners by effectively communicating with them in a timely manner and reviewing their owner distribution statements.

- Monitor the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame.

- Exercise independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel.

- Coordinate and/or overseeing housekeeping or routine rental maintenance tasks.

- Ensuring all homes have appropriate inventory levels of consumables and linens.

- Implemente marketing strategies to increase brand awareness and drive sales growth in the assigned area.

- Promote a positive work environment through open communication channels between employees at all levels of the organization.

- Train and mentor new employees.

- Disinfected and mopped bathrooms to keep facilities sanitary and clean.

- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

- Vacuumed rugs and carpeted areas in common areas and guest bedrooms.

- Maintained a spotless environment for guests through diligent daily housekeeping tasks.

- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

- Prepared and cooked full course meals based on restaurant recipes and specifications.

- Operated front cash register as well as drive through.

-Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

- Dust and polishing furniture and fixtures.

- Disinfect and clean toilets, showers/bathtubs, countertops, and sinks to keep facilities sanitary.

- Maintain a clean and sanitary kitchen/coffee area, refilled consumables as needed.

- Make beds and change linens.

- Clean mirrors and windows.

- Vacuum and deep clean carpets.

- Maintain all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products.

- Perform general sweeping, scrubbing, mopping of hardwood, laminate, or tiled floors as needed.

- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.