Valerie Noriega
Douglas
Summary
Dynamic Front Desk Receptionist with a proven track record at Pima Heart, excelling in customer service and appointment scheduling. Recognized for maintaining a welcoming environment and efficiently managing inquiries. Strong attention to detail and effective communication skills contributed to streamlined operations and enhanced client satisfaction.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Pima Heart
07.2016 - Current
- Greeted and assisted visitors, ensuring a welcoming environment at front desk.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained appointment schedules, coordinating meetings for staff and clients.
- Operated office equipment, including multi-line phone systems and printers.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Douglas High School
Douglas, AZSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Appointment scheduling
- Verbal and written communication
Timeline
Front Desk Receptionist
Pima Heart
07.2016 - Current
High School Diploma -
Douglas High School
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