Valerie Rojas
Lake Havasu City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinic Supervisor
Lake Havasu Family Eyecare
07.2020 - Current
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Coordinated with Optometrists to verify proper implementation of patient treatment plans.
- Created and implemented policies to improve operational efficiency and patient care quality.
PCA Med-Tech / Caregiver
Lake View Terrace
02.2018 - 07.2019
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Maintained clean and well-organized environment to promote resident happiness and safety.
- Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
- Performed light housekeeping duties such as making beds, sweeping floors and sanitizing surfaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- First aid safety.
- Electronic charting.
- Administering medication.
Front Desk Night Auditor
Traveler's Inn
09.2017 - 01.2018
- Managed late check-ins and provided information on hotel amenities, including spa hours and room service.
- Arranged special accommodations for guests to maintain optimal satisfaction.
- Handled night audit paperwork.
- Maintained cleanliness of bathrooms, lobby and front desk.
Receptionist
LA's Best Tub Reglazing
06.2016 - 12.2016
- Welcomed visitors upon entrance, answered inquiries and directed questions or appointments to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled estimate appointments for manager.
Volunteer
Tarzana Health and Rehabilitation Center
01.2013 - 12.2015
Education
High School Diploma -
Owensmouth High School
Canoga Park, CACertified Phlebotomy Technician -
LA Vocational Institute
Los Angeles, CASkills
- Effective Communication
- Training and mentoring
- Emergency Preparedness
- HIPAA Compliance
- Time Management
- Strong Ethics
- Goal-Oriented
Certification
- CPR Certified - AHA
- Fingerprint Clearance Card
- Food Handler Certified
- PCA Certified
References
Christina Martinez, OD Sylvia Rimbergas, OD
(928)486-9285 (928)300-9208
Timeline
Clinic Supervisor
Lake Havasu Family Eyecare
07.2020 - Current
PCA Med-Tech / Caregiver
Lake View Terrace
02.2018 - 07.2019
Front Desk Night Auditor
Traveler's Inn
09.2017 - 01.2018
Receptionist
LA's Best Tub Reglazing
06.2016 - 12.2016
Volunteer
Tarzana Health and Rehabilitation Center
01.2013 - 12.2015
High School Diploma -
Owensmouth High School
Certified Phlebotomy Technician -
LA Vocational Institute
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