Van Chu
Gilbert
Summary
Cybersecurity undergraduate with expertise in identifying vulnerabilities and implementing effective solutions for data protection. Proven track record in enhancing security measures and maintaining data integrity across multi-platform environments. Experienced Security Systems Administrator skilled in network security protocols, system monitoring, and risk mitigation strategies. Strong ability to collaborate with teams and ensure compliance with industry standards.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Security Systems Administrator
Empire Cat
Mesa
01.2025 - Current
- Configured security systems for optimal protection of company facilities.
- Monitored surveillance feeds to ensure real-time security awareness.
- Collaborated with IT teams to integrate security measures into network infrastructure.
- Provided training sessions for staff on safety and emergency procedures.
- Developed documentation for security policies and operational procedures.
IT Technical Operations Lead
Bank of America
Phoenix
07.2021 - 01.2025
- . Consult with clients to understand and gather their business requirements
- Generated comprehensive reports on application performance results using analytics tools like Splunk.
- Managed incident response and troubleshooting for technical issues.
- Cleaned large financial datasets using Excel which helped increase the accuracy of the dataset by 25%-50%
- Utilized SQL and Tableau for data analysis, data verification, and data modeling
Tier III Help Desk
Hughes.Net
Gilbert
05.2020 - 06.2021
- Operated as liaison between power users and technical support team
- Consulted with associates and cultivated a project
Education
BS - Cybersecurity
Northern Arizona University
07.2024
Associates - Networking and Administration Information Systems
Mesa Community College
07.2022
Skills
- Technical Support
- Microsoft Office Suite
- Programming (C,C#,Python,Java)
- Splunk
- SQL
- Scripting and Automation (Powershell,bash)
- Cloud infrastructure (Azure)
- Windows Unix
- Network Protocol Analysis
- Firewall Configuration
Certification
CCNA, A+, Sec+, Microsoft SC-900, CYSA+
Training
- CYB310 Malware Analysis
- CYB404 Network Security
- CYB410 Secure Software
- CYB412 Secure Hardware
- BBA370 Admin IT Security & Assurance
- INT315 Intel Collection & Analysis
Hobbies and Interests
- Game Development
- IT Content Creation
- Golf
Languages
- Vietnamese
- English
Timeline
Security Systems Administrator
Empire Cat
01.2025 - Current
IT Technical Operations Lead
Bank of America
07.2021 - 01.2025
Tier III Help Desk
Hughes.Net
05.2020 - 06.2021
BS - Cybersecurity
Northern Arizona University
Associates - Networking and Administration Information Systems
Mesa Community College