Vanessa Campbell
Surprise
Summary
Results driven Leader with 20+ years experience as a Manager for small and big box companies. Determined and experienced in Guest excellence, sales performance, team engagement, mentoring and challenging team members to meet and exceed company goals.
Overview
23
23
years of professional experience
Work History
Assistant Manager Guest Experience
Lululemon
Glendale, AZ
10.2023 - Current
- Lead in-store guest experience strategy, contributing to a 8-12% increase in conversion rate through floor leadership and real time coaching.
- Oversee all hiring, training, coaching and development of all educators through monthly check-ins, in the moment feedback and performance planning.
- Partner with SM to analyze daily and weekly KPI's, adjusting to consistently meet and exceed sales, conversion, guest engagement and team development goals.
Assistant Store Manager
Frys Food
Surprise, AZ
03.2023 - 10.2023
- Responsible for assisting with all overall day to day operations for very high volume store averaging 1.5 million in weekly sales.
- Exceeds customers expectations in ease of shopping, freshness, cleanliness, food safety and regulatory compliance.
- Leads team in planning, implementing and execution of all merchandising guidelines and operational procedures including but not limited to sales goals, payroll, shrink, P&L, hiring and all financial performance indicators.
Multi Unit Manager
BoxLunch
Brea, CA
03.2016 - 02.2021
- Successfully ran the company's Flagship location as my home store all while overseeing 4 other high volume stores.
- Directed operations for multiple stores while maintaining the highest standards in all units.
- Chosen to recruit, staff, train and develop new and existing leaders within the company.
Store Manager
ROSS dress for less
Paramount, CA
09.2015 - 03.2016
- Responsible for all phases of store operations.
- Demonstrates the ability to lead, manage, motivate and communicate positively to all levels of store personnel.
- Managed inventory control, cash control and store opening and closing procedures.
Assistant Store Manager
Kohls
Whittier, CA
01.2003 - 09.2015
- Successfully Grand Opened 4 locations.
- Interviewed, hired, trained over 100 new associates and equipped to comply with company policies and procedures.
- Managed payroll, scheduling reporting, inventory, traffic driving events and overall presentation of the store.
Education
HS diploma -
John Glenn
Certificate of Completion - undefined
ROP Military and Law Enforcement Academy
Business
Cerritos College
Skills
- Administration and reporting
- Employee coaching, training and motivating
- P&L responsibility
- Customer Satisfaction
- Managing operational procedures
- Leadership
- Merchandising, planning and organization
- Decision-making
- Time management
Timeline
Assistant Manager Guest Experience
Lululemon
10.2023 - Current
Assistant Store Manager
Frys Food
03.2023 - 10.2023
Multi Unit Manager
BoxLunch
03.2016 - 02.2021
Store Manager
ROSS dress for less
09.2015 - 03.2016
Assistant Store Manager
Kohls
01.2003 - 09.2015
Certificate of Completion - undefined
ROP Military and Law Enforcement Academy
Business
Cerritos College
HS diploma -
John Glenn