Vanessa Cortez
Phoenix
Summary
Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Homewood Suites Hilton
Phoenix
01.2020 - 08.2024
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Sanitized all areas of the hotel lobby and public restrooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Followed safety procedures when handling hazardous materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Package Handler
FedEx
Phoenix
02.2019 - 12.2020
- Monitored package deliveries to ensure timely arrivals at destinations.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Picked products using RF scanner to fill orders.
- Managed time efficiently to meet or exceed productivity targets.
Store Team Member
Fry's Warehouse
Phoenix
04.2019 - 02.2020
- Processed returns and exchanges according to company policy.
- Greeted customers and provided excellent customer service.
- Greeted customers to determine wants or needs.
Employee
Taco Bell
Phoenix
05.2017 - 06.2018
Employee
KFC
Phoenix
10.2017 - 02.2018
Education
High School Diploma -
Premier High School
Phoenix, AZ03-2018
Skills
- Room inspection
- Supply restocking
- excellent communication skills
- Hazardous material handling
- Public area sanitation
- Team collaboration
- Time management
- Safety compliance
- Teamwork
- Mopping and sweeping
- Sanitization techniques
- Washing windows
Languages
English
Professional
Spanish
Professional
Certification
•Respiratory certification through OSHA 2021
References
References available upon request.
Timeline
Housekeeper
Homewood Suites Hilton
01.2020 - 08.2024
Store Team Member
Fry's Warehouse
04.2019 - 02.2020
Package Handler
FedEx
02.2019 - 12.2020
Employee
KFC
10.2017 - 02.2018
Employee
Taco Bell
05.2017 - 06.2018
High School Diploma -
Premier High School