Vanessa Duarte
Yuma
Summary
Dynamic customer service professional with a proven track record at Burlington Coat Factory, excelling in cash handling and conflict resolution. Recognized for enhancing customer satisfaction through effective communication and relationship-building. Committed to maintaining accuracy in transactions while fostering a positive shopping experience, ensuring repeat business and loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Burlington Coat Factory Department Store
10.2021 - 01.2022
- Assisted in restocking merchandise to ensure product availability on sales floor.
- Collaborated with team members to enhance store operations and maintain cleanliness.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
Field Worker
Taylor Farms
10.2018 - 01.2019
- Demonstrated adaptability by adjusting quickly to changing weather conditions or unexpected obstacles encountered during fieldwork operations.
- Improved field productivity by implementing efficient work procedures and time management strategies.
Customer Service Representative
Advanced Call Center Technologies San Luis
02.2018 - 10.2018
- Adapted quickly to new systems and procedures, ensuring effective service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Cashier
McDonald's Restaurant
01.2016 - 03.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts..
Education
GED -
Adult Education
Yuma, AZSkills
- Customer service
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Issue resolution
- Attention to detail
- Honest and dependable
- Hospitality and accommodation
- Basic math
- Multitasking and organization
- Customer service
- Communication
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Burlington Coat Factory Department Store
10.2021 - 01.2022
Field Worker
Taylor Farms
10.2018 - 01.2019
Customer Service Representative
Advanced Call Center Technologies San Luis
02.2018 - 10.2018
Cashier
McDonald's Restaurant
01.2016 - 03.2017
GED -
Adult Education