Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Vanessa Nava

Phoenix

Summary

Efficient professional with a strong foundation in clinical and administrative support within healthcare settings. Proven expertise in patient care assistance, medical record management, and office operations. Demonstrated ability to communicate effectively with patients and excel in fast-paced environments. Strong organizational skills enhance operational efficiency and team collaboration, driving high-quality outcomes. Enjoys a challenge and trying new things.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Phoenician Medical Center
Chandler
10.2024 - Current
  • Facilitated positive patient experiences by greeting patients warmly and providing clear directions.
  • Assisted with billing and coding, ensuring accuracy in insurance claims and patient invoicing.
  • Enhanced patient care through meticulous recording of vital signs and updating medical records.
  • Conducted follow-up calls to monitor treatment progress and address patient inquiries.
  • Performed EKGs and diagnostic tests, contributing to timely and accurate diagnoses.
  • Supported patient well-being by offering empathetic care and addressing concerns sensitively.
  • Educated patients on relevant treatments to improve outcomes and care understanding.
  • Managed medical records through systematic filing, organization, and document scanning.

Medical Assistant

Be Well Family Practice
Tempe
07.2024 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment for optimal readiness.
  • Obtained comprehensive patient medical histories, including medications, symptoms, and allergies.
  • Coordinated patient scheduling, check-in, check-out, and payment processing for billing efficiency.
  • Verified patient insurance, demographics, and health history to maintain accurate records.
  • Facilitated communication among patients, medical staff, and insurance companies to enhance care coordination.
  • Enhanced patient satisfaction through compassionate care and attentive service.

Medical Assistant

AKDHC - Scottsdale Osborn/Town Center
Scottsdale
11.2023 - 06.2024
  • Collected and prepared laboratory specimens for accurate testing outcomes.
  • Administered medications and injections as prescribed, ensuring strict adherence to safety protocols.
  • Assisted physicians during examinations and minor surgical procedures, promoting patient comfort.
  • Educated patients on medication usage, treatment procedures, and dietary requirements.
  • Performed basic laboratory tests to support timely and effective diagnostics.
  • Prepared patients for examinations, enhancing readiness and comfort levels.
  • Maintained inventory of medical supplies, ensuring availability for patient care.
  • Provided office information via telephone, directing inquiries to appropriate staff.

Bartender/ Server/ Cashier

Sun Asian Kitchen
Phoenix
04.2023 - 11.2023
  • Served high customer volumes efficiently during special events and busy nights.
  • Managed cash handling duties with precision, ensuring accurate end-of-shift accounting.
  • Developed loyal clientele through exceptional service and engaging interactions.
  • Maintained a clean workspace in compliance with health and safety regulations.
  • Increased customer satisfaction by crafting high-quality cocktails and delivering excellent service.
  • Reduced drink wait times by effectively prioritizing orders in bar area.
  • Organized bar inventory to maintain optimal stock levels and meet customer demands.
  • Fostered a positive work environment through teamwork and clear communication.

Assistant Manager/ Server/ Cashier/ Busser / Hostess

Los Reyes De La Torta
Tempe
05.2021 - 10.2023
  • Supervised daily operations to ensure high performance and service quality.
  • Coached new employees to facilitate effective onboarding processes.
  • Resolved customer complaints promptly, boosting overall satisfaction levels.
  • Monitored cash intake and deposits, minimizing discrepancies in financial records.
  • Maintained cleanliness of dining area to uphold health standards.
  • Developed strong relationships with staff to foster a positive work environment.
  • Managed order processing and coordinated communication with kitchen staff for streamlined service flow.
  • Demonstrated multitasking abilities by managing multiple tables without compromising service quality.

Education

High School Diploma -

Tempe Highschool
Tempe, AZ
05-2023

MEDICAL ASSISTANT

East Valley Institute of Technology (EVIT)
Mesa, AZ
05-2023

Skills

  • Communication
  • Problem-solving
  • Leadership
  • Multitasking
  • Detail-oriented
  • Organization
  • Professionalism
  • Clinical documentation
  • Patient care
  • Food/Beverage-handling
  • Fast Paced
  • Active Listening
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Team collaboration
  • Quality control
  • Suggestive selling
  • Compassionate communication
  • Time management
  • Basic math
  • Reliable team player

Certification

  • CMA

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Medical Assistant

Phoenician Medical Center
10.2024 - Current

Medical Assistant

Be Well Family Practice
07.2024 - 08.2024

Medical Assistant

AKDHC - Scottsdale Osborn/Town Center
11.2023 - 06.2024

Bartender/ Server/ Cashier

Sun Asian Kitchen
04.2023 - 11.2023

Assistant Manager/ Server/ Cashier/ Busser / Hostess

Los Reyes De La Torta
05.2021 - 10.2023

High School Diploma -

Tempe Highschool

MEDICAL ASSISTANT

East Valley Institute of Technology (EVIT)

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