Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Rios

Cottonwood

Summary

Dynamic Medical Front Office Coordinator with proven expertise optimizing patient scheduling and insurance verification. Skilled in electronic health records management and fostering teamwork to enhance patient care. Committed to improving operational efficiency and delivering exceptional service while ensuring compliance with health standards.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Experienced with medical front office procedures, ensuring seamless patient flow and satisfaction. Utilizes strong organizational skills and attention to detail to manage appointments and patient records effectively. Knowledge of healthcare regulations and insurance processes, supporting compliant and efficient office environment.

Work History

Medical Front Office Coordinator/CNA

Sunrise Wellness
Cottonwood, AZ
2024 - 2026
  • Coordinated patient scheduling and appointment management to optimize clinic operations.
  • Managed insurance verification processes to ensure accurate billing and minimize patient wait times.
  • Assisted in maintaining electronic health records for compliance and efficient information retrieval.
  • Supported front office staff training on software systems and office procedures for improved efficiency.

Certified Nursing Assistant

Northern Arizona Healthcare
Cottonwood, AZ
2019 - 2024
  • Documented patient information accurately in electronic health records systems.
  • Collaborated with interdisciplinary teams to enhance patient care quality and outcomes.
  • Educated patients and families on health management practices and resources available.
  • Participated in training sessions to stay current with best practices in patient care techniques.

Certified Nursing Assistant

Haven Health Center
Cottonwood, AZ
2019 - 2019
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and organized patient environment to promote health standards.
  • Supported nursing staff in executing care plans tailored to individual patient needs.

Spa Lounge Attendant

Enchantment Resort, and Mii Amo Spa
Sedona, AZ
2018 - 2019
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of lounge area for optimal guest satisfaction.
  • Assisted in preparing beverages and light snacks for guests during peak hours.
  • Communicated effectively with guests to address inquiries and resolve issues promptly.

Cashier/Customer Service Cashier

Homedepot
Prescott, AZ
2016 - 2017
  • Processed customer transactions accurately and efficiently at checkout.
  • Assisted customers in locating products and answering inquiries.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Handled cash, credit, and return transactions while ensuring compliance with policies.

Education

Certified Nursing Assistant - Medical Social Work

AZ Board of Nursing
Cottonwood, AZ
2019

High School Diploma -

Pace Academy
Prescott Valley, AZ
05.2017

Skills

  • Office administration
  • Patient scheduling
  • Patient registration
  • Insurance verification
  • Appointment management
  • Copying and scanning
  • Teamwork and collaboration
  • Prior Authorization coordinator

Languages

English
Spanish

Timeline

Medical Front Office Coordinator/CNA

Sunrise Wellness
2024 - 2026

Certified Nursing Assistant

Northern Arizona Healthcare
2019 - 2024

Certified Nursing Assistant

Haven Health Center
2019 - 2019

Spa Lounge Attendant

Enchantment Resort, and Mii Amo Spa
2018 - 2019

Cashier/Customer Service Cashier

Homedepot
2016 - 2017

Certified Nursing Assistant - Medical Social Work

AZ Board of Nursing

High School Diploma -

Pace Academy
Vanessa Rios