Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Handled patient complaints, resolved any issues patients, nurses, or employees may have
Mentored and trained newly hired employees
Monitored workflow to improve employee time management and increase productivity.
Designed and implemented daily schedules for our work assignments
Collaborated closely with associate manager to generate and compile reports in accordance with specific directives and requirements
Generated highly detailed and meticulously crafted daily reports that encompassed key performance indicators, accomplishments, challenges, and notable incidents
Medical Assistant
Baptist Health System–Miami Cardiac & Vascular Ins
03.2023 - 07.2023
Practicing best standards for safe collection, labeling, and handing of blood specimen from venipuncture and skin punctures. Obtaining accurate lab results when drawing blood for cultures, coagulation studies, chemistry and microbiology for routine laboratory procedures and completion of requisitions for laboratory testing.
Regular restocking of laboratory disposable equipment.
Use and maintenance of EKG leads, telemetry boxes/monitors
Stocking/prepping/cleaning of examination room
Sending refills to pharmacy
Working with physicians to obtain medical clearance
Entering, reviewing, and updating electronic medical record as per practice standards
Out-Patient Surgery Authorizations Specialist
Ensemble Health Partners- Nicklaus Children’s Hosp
03.2022 - 03.2023
Obtaining any prior approvals for out-patient surgical authorization needed from insurance company
Provide cost estimates to patients for upcoming surgeries
Verify patient benefits and eligibility by utilizing online insurance portals or by contacting carriers directly
Interfacing with our Billing Department as needed
CIV
University Of Miami Health System
03.2021 - 03.2022
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Verify referrals and insurance eligibility for upcoming appointments by utilizing online insurance portals or by contacting carriers directly
Obtain pre-authorization and referrals for specific procedures and visits
Enter data, create reports and validate individual and cross-patient information
Pediatric Operating Room Nurse at Banner Desert Medical Center, Banner Children'sPediatric Operating Room Nurse at Banner Desert Medical Center, Banner Children's