Contact number (call): +971-58-172-0046
Contact number (WhatsApp): +994-51-390-39-11
Dedicated hospitality professional with over 10 years of experience across Customer Service, Sales, Duty Management, Purchasing, and Warehouse Management. Currently based in Dubai, I serve as a Restaurant Administrator at one of the city's top luxury restaurants, where I oversee daily operations, welcome VIP guests, manage guest requests, and lead the waiter team to ensure an exceptional dining experience. Known for my hands-on leadership style, I consistently arrive before opening and stay until after the last guest — including senior executives — has departed.
Proficient in MS Office, SAP, and fluent in Azerbaijani, Turkish, Russian, and English.I bring a strong commitment to guest satisfaction, operational excellence, and team coordination in fast-paced, high-end hospitality environments.
Professional Skills
Guest Relations & VIP Service
Restaurant Operations Management
Team Leadership & Staff Supervision
Waitstaff Training & Coordination
Customer Service Excellence
Complaint Handling & Problem Solving
Reservation & Seating Management
Hospitality Protocols (Luxury/Fine Dining)
Inventory Control & Purchasing
Daily Opening & Closing Procedures
Shift Scheduling & Time Management
Communication with Senior Management
Technical Skills
SAP (Basic Purchasing/Warehouse modules)
MS Office Suite (Excel, Word, Outlook)
POS Systems (Point of Sale)
Soft Skills
Strong Communication
Multitasking Under Pressure
Attention to Detail
Conflict Resolution
Reliability & Work Ethic
Positive Guest-Facing Attitude