Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
What can i do
Generic

Venkata Pratap Sanagapalli

Phoenix

Summary

Dynamic Product Leader & Aspiring Solution Architect with 17+ years in Banking and Financial Services (American Express). Experienced across Product Management, Program Management, Solution Design, and Technical Leadership. Recognized as a Subject Matter Expert (SME) who bridges technical and business teams, identifies design gaps, and mitigates risks at the organizational level. Adept at driving Agile/SAFe delivery, building scalable solutions, and aligning technology to business priorities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. Product Manager

American Express
01.2022 - Current
  • Lead cross-functional teams on APT program; authored SOPs & workflows.
  • Dual role as SME/Product Owner – broke down features for engineers, guided delivery.
  • Enhanced Merchant-CCP experience journeys and drove usability best practices.
  • Awarded Q2-2024 GSG Phoenix Tribute Award.

Sr. TPM

American Express
01.2017 - 01.2022
  • Managed 8 digital applications end-to-end in an Agile environment.
  • Led PI planning, scrum-of-scrums, and ensured alignment with business strategy.
  • Built collaborative Agile environments fostering innovation and delivery excellence.

Sr. Tech Lead

American Express
01.2009 - 01.2017
  • Oversaw technical design, SME interactions, and full product lifecycle.
  • Progressed through Java Lead → SME/Project Mgmt → Program Mgmt → Product Leadership.

Education

B.S. - Information Technology

Madras University

Skills

  • Product & Program Management (Agile, SAFe)
  • Business solution architecture
  • Digital Merchant Servicing Journeys
  • Risk & Compliance Management
  • Cloud & Integration Strategy
  • Stakeholder & Executive Collaboration

Websites

Accomplishments

  • Risk Mitigation: Identified project design gaps leveraging SME/technical expertise, providing timely inputs that averted organizational risks.
  • Transformation Leadership: Migrated legacy processes into scalable digital solutions, reducing operational inefficiencies.
  • Recognition: Multiple leadership awards for driving cross-functional execution and innovation.

Certification

  • AWS Solutions Architect
  • Azure Solutions Architect
  • TOGAF
  • Scaled Agile (SAFe)

Timeline

Sr. Product Manager

American Express
01.2022 - Current

Sr. TPM

American Express
01.2017 - 01.2022

Sr. Tech Lead

American Express
01.2009 - 01.2017

B.S. - Information Technology

Madras University

What can i do

  • My merchant servicing knowledge can help design the system
  • Map the servicing roadmap with technology

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Venkata Pratap Sanagapalli