Summary
Work History
Education
Skills
Languages
Websites
Timeline
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Viance Bracamonte

Phoenix

Summary

Operations, marketing, and revenue enablement professional with a track record of driving engagement, improving workflows, and supporting scalable growth across SaaS, healthcare, nonprofit, retail, and education environments. Recognized for translating complex processes into clear execution, strengthening stakeholder communication, and delivering impact in fast-paced, results-driven organizations.

Work History

SMS Marketing & Revenue Enablement Specialist

Postscript
Phoenix
2024 - 2025
  • Executed and optimized SMS marketing campaigns to improve customer engagement, retention, and conversion.
  • Supported merchant accounts with campaign strategy, CRM workflows, and conversational commerce best practices.
  • Partnered with sales, marketing, and product teams to align messaging with revenue and growth objectives.
  • Contributed to scalable internal playbooks that standardized client communication and enablement processes.

Grant Development & Funding Strategy Analyst

Nature & Oceans Adventures
California City
2024 - 2024
  • Researched and evaluated grant opportunities aligned with organizational funding and growth objectives.
  • Drafted and submitted grant proposals, letters of intent, and donor communications.
  • Developed solicitation materials and presentations to support fundraising initiatives.
  • Streamlined application workflows to improve efficiency, quality, and compliance.

Clinical Simulation & Training Specialist

Grand Canyon University
Sun City
2023 - 2024
  • Facilitated high-fidelity clinical simulations to support healthcare education and learner readiness.
  • Managed simulation logistics, technology, and scenario execution to ensure consistent training quality.
  • Delivered structured feedback to improve communication, decision-making, and patient interaction skills.
  • Collaborated with faculty to refine scenarios and improve curriculum effectiveness.

Retail Sales & Customer Experience Advisor

Best Buy
Avondale
2022 - 2023
  • Delivered consultative sales experiences through needs-based solution matching.
  • Drove revenue growth through strategic upselling and product recommendations.
  • Maintained deep product knowledge to support customer trust and satisfaction.
  • Supported team performance through collaboration and knowledge sharing.

Operations & Patient Experience Coordinator

Embry Health
Goodyear
2022 - 2022
  • Supported high-volume healthcare operations through optimized patient intake and communication workflows.
  • Educated patients on procedures to improve clarity, reduce confusion, and enhance experience.
  • Ensured compliance with documentation, specimen handling, and operational protocols.
  • Coordinated daily workflows to support operational accuracy and efficiency.

Digital Marketing & Donor Engagement Coordinator

Join The Journey
Arlington
2022 - 2022
  • Coordinated digital marketing campaigns and virtual events supporting international programs.
  • Translated field data, reports, and visuals into compelling donor-facing marketing materials.
  • Acted as liaison between global program participants and U.S.-based stakeholders.
  • Supported cross-functional collaboration to streamline campaign execution.

Education

Bachelor of Science - Global Management & Business

Arizona State University
Glendale, AZ
12-2023

High School Diploma -

La Joya High School
Avondale, AZ
05-2019

Skills

  • Workflow Documentation & Playbooks
  • CRM & Conversational Commerce Support
  • Performance Metrics & KPIs Tracking
  • Compliance & Detail-Oriented Operations
  • Account Management & Client Relations
  • Cross-Functional Collaboration

Languages

Spanish
Full Professional

Websites

Timeline

SMS Marketing & Revenue Enablement Specialist

Postscript
2024 - 2025

Grant Development & Funding Strategy Analyst

Nature & Oceans Adventures
2024 - 2024

Clinical Simulation & Training Specialist

Grand Canyon University
2023 - 2024

Retail Sales & Customer Experience Advisor

Best Buy
2022 - 2023

Operations & Patient Experience Coordinator

Embry Health
2022 - 2022

Digital Marketing & Donor Engagement Coordinator

Join The Journey
2022 - 2022

Bachelor of Science - Global Management & Business

Arizona State University

High School Diploma -

La Joya High School

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Viance Bracamonte