Vianny Bustillos
Goodyear
Summary
Knowledgeable administrator with strong background in providing welcoming and efficient customer service. Successfully created positive first impressions and facilitated smooth operations in previous roles. Demonstrated excellent interpersonal skills and adaptability in dynamic environments.
Overview
7
7
years of professional experience
Work History
Greeter/CER/ PAS Representative
Banner Health Center
02.2021 - Current
- Conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Document all facets of the registration process, load correct payer(s) to each account and meet accuracy goals as determined by management. Collect payments and regular collection targets as determined by management. Performs financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service.
Florist/ Courtesy Clerk
Fry's (Kroger)
07.2018 - 01.2021
- Took custom orders for floral and balloon arrangements. Collected and marked inventory. Wrote orders for supplies. Decorated displays and departments. Checked and kept the product fresh for customers.
- Assisted customers in bagging their groceries and taking their groceries to their car. Gathered carts to be available for customers when entering the store. Helped customers find products around the store and/or return an item to its proper place.
Education
Estrella Mountain Community College
Avondale, Az05.2020
High school Diploma - undefined
Verrado High School
Buckeye, Az05.2017
Skills
- Can type 65 WPM
- Great Customer Service
- Well Organized
- Tech Savvy
- Initiative and Self-motivation
- Team player mentality
LANGUAGES
English
Timeline
Greeter/CER/ PAS Representative
Banner Health Center
02.2021 - Current
Florist/ Courtesy Clerk
Fry's (Kroger)
07.2018 - 01.2021
High school Diploma - undefined
Verrado High School
Estrella Mountain Community College
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