Summary
Work History
Education
Skills
Locations
Contract Work
Timeline
Generic

Vickie Williams

Glendale

Summary

Dynamic professional with extensive experience as Executive Secretary at Fountain of Life Lutheran Church, specializing in calendar management and event coordination. Demonstrated ability to enhance customer satisfaction and streamline operations effectively. Proficient in data entry and financial reporting, with a strong focus on fostering vendor relations and supporting team success.

Work History

Executive Secretary

Fountain of Life Lutheran Church
Sun City
  • Maintain Pastor calendar, walk-in appointments, and schedule.
  • Coordinate bible study classes, create weekly service bulletins, inserts, announcements and publications, arrange banquet hall rentals, key disbursements, contract renewals, and vendor visits.
  • Organize and maintain all records, lists, and files in office; Maintain electronic recording of church attendance, council, trustee, voter assembly meetings/minutes/reports/summaries.

Office Manager

DPR Realty, LLC
Peoria
  • Onboard new real estate agents, maintain agents’ calendar, issue commission checks.
  • Outreach efforts to promote continuing education and networking opportunities for realtors via eBlast communication.
  • Assist brokers with real estate classes, company events and conferences while working with third party vendors.
  • All administrative functions in office with opening and closing, ordering office supplies, and ensuring IT equipment functions properly.
  • Utilize various software: MLS lookups, MS Excel, MSWord, MS Outlook &MS Access

Bookkeeper & Customer Account Rep.

Agiliti formerly Universal Hospital Services
Phoenix
  • Ensure elevated levels of satisfaction with customers by providing a one-call resolution during order fulfillments.
  • Resolve billing discrepancies, submitted credits, refunds, and credit application approvals.
  • SOX Audits, Expense Reports, A/R, A/P, and Business to Business Collections via aging reports generated in AS400 software.
  • Assist local sales team with account creation, set up and maintenance; Generate reports on fieldwork, service issues or complaints; Load pricing into customers’ accounts.
  • Coordinate meetings, travel arrangements, business meals, and order office supplies.

Medical Records & Support Clerk

Honor Health formerly John C. Lincoln Hospital
Phoenix
  • Data entry in systems: EPIC, Meditech, One Source, PeopleSoft financials.
  • Sort and process daily medical records for receipt via courier, mail, or fax from hospital to physician Offices.
  • Facilitate internal and external requests by filling and expediting necessities for patients.
  • Serve as a valuable resource for all hospital departments in response to vendor traffic & departmental communications.

Education

Bachelor of Applied Science (BAS) - Public Safety Administration

Phoenix College
Phoenix, AZ

Associate of Applied Science (AAS) - Administration of Justice Studies, General Business, & Organizational Management

Phoenix College
Phoenix, AZ

Certificate of Completion (CCL) - Administration of Justice, Corrections, Entrepreneurial Studies Level I

Phoenix College
Phoenix, AZ

Certificate of Completion (CCL) - General Business, Management, & Organizational Leadership

Glendale Community College
Glendale, AZ

Skills

  • Calendar management and event coordination
  • Data entry and financial reporting
  • Customer account management and vendor relations

Locations

  • 1202 W Thomas Rd, Phoenix, AZ, 85013
  • 6000 W. Olive Ave., Glendale, AZ, 85302
  • Peoria, AZ
  • Sun City, AZ
  • Tempe, AZ
  • Phoenix, AZ

Contract Work

  • Academic Advising Technician in the Financial Aid Department, Glendale Community College
  • Administrative Assistant for Dean Earnestine Harrison, Rio Salado College
  • Fitness Center Assistant for Sean Ryan, Phoenix College
  • Front Desk Office Assistant (Academic Advisement) for Thelma Martinez, M. Ed, Phoenix College
  • Junior Accountant, Southland Industries, Tempe, AZ
  • Customer Service Agent, Sutter Health
  • Front Desk Property Manager, Peoria Polynesian Village Mobile Home Park
  • HEDIS Project Manager, United Healthcare
  • Home Operations Coordinator, Open Door
  • PBX Operator, Dignity Health St. Joseph’s Hospital

Timeline

Executive Secretary

Fountain of Life Lutheran Church

Office Manager

DPR Realty, LLC

Bookkeeper & Customer Account Rep.

Agiliti formerly Universal Hospital Services

Medical Records & Support Clerk

Honor Health formerly John C. Lincoln Hospital

Bachelor of Applied Science (BAS) - Public Safety Administration

Phoenix College

Associate of Applied Science (AAS) - Administration of Justice Studies, General Business, & Organizational Management

Phoenix College

Certificate of Completion (CCL) - Administration of Justice, Corrections, Entrepreneurial Studies Level I

Phoenix College

Certificate of Completion (CCL) - General Business, Management, & Organizational Leadership

Glendale Community College

Similar Profiles

CREATE PROFILE
Vickie Williams