Victor Lopez
Delivery Specialist
San Luis
Summary
Automotive parts and delivery specialist seeking a position at Love's Travel Stops as a Diesel Technician Apprentice.
Overview
5
5
years of professional experience
Work History
Delivery Specialist
O'Reilly Auto Parts
01.2025 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
Retail Support Specialist
O'Reilly Auto Parts
01.2023 - 01.2025
- Optimized store layout for better customer experience and increased sales opportunities.
- Assisted with inventory control measures including receiving deliveries, stocking shelves, conducting cycle counts, identifying shrinkage risks.
- Assisted in employee training initiatives, contributing to the development of well-rounded retail professionals.
Retail Support Specialist
O'Reilly Auto Parts
03.2021 - 01.2023
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Issued parts to technicians to complete customers' repairs.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
Stocker
Kohls
10.2020 - 12.2020
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Certificate Basic Electrical - Electrical
Arizona Western College
Yuma12.2025
High School Diploma - undefined
San Luis High School
San Luis05.2014
Arizona Western College
Yuma, AZSkills
Languages: Speak, read and write fluently in English and Spanish
Professionalism and punctuality
City and non-city driving
Vehicle maintenance
Patience and tolerance
Safety compliance awareness
Load securing proficiency
Professional appearance
Teamwork
Customer service
Vehicle inspection
Accomplishments
Completed OSHA 30 hour and 10 hour Construction Safety and Health training courses.
Timeline
Delivery Specialist
O'Reilly Auto Parts
01.2025 - Current
Retail Support Specialist
O'Reilly Auto Parts
01.2023 - 01.2025
Retail Support Specialist
O'Reilly Auto Parts
03.2021 - 01.2023
Stocker
Kohls
10.2020 - 12.2020
High School Diploma - undefined
San Luis High School
Certificate Basic Electrical - Electrical
Arizona Western College
Arizona Western College