Victor Vasquez
Florence
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Customer Account Representative
Rent A Center Warehouse & Retail Store
01.2023 - 06.2024
- Increased client retention, consistently maintaining strong relationships with key accounts.
- Devised tactics to grow customer base and boost sales.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Stayed current on industry trends and product offerings, providing informed guidance to customers seeking advice or recommendations.
- Delivered exceptional support by coordinating resources across multiple departments to address client needs effectively.
- Facilitated successful account transitions during employee turnover periods by thoroughly documenting all pertinent details and ensuring seamless handoffs between representatives.
- Anticipated potential challenges faced by customers during contract renewal process; proactively addressed these concerns prior to negotiation stage, ultimately securing continued business partnerships.
Light Equipment Operator
The City Of Coolidge
02.2019 - 12.2022
- Enhanced worksite safety by adhering to company and OSHA regulations during equipment operation.
- Supported team members, ensuring timely completion of projects while maintaining high-quality work standards.
- Prioritized safety protocols when operating light equipment near pedestrians or traffic-sensitive areas.
- Ensured proper storage of light equipment after use, extending their lifespan and reducing repair costs over time.
- Participated in regular safety meetings, staying updated on best practices for operating light equipment.
- Communicated effectively with team members and supervisors to ensure seamless coordination during projects.
- Managed time efficiently while handling multiple tasks simultaneously, meeting deadlines consistently without compromising quality workmanship.
- Transported construction materials to designated locations using appropriate machinery, expediting project progress.
Education
High School Diploma -
Florence High School
Florence, AZ05-2018
Skills
- Strong negotiation
- Skid steer operation
- Data entry proficiency
- Foundation work
- Machine maintenance
- Client retention strategies
- CRM software expertise
- Up-selling techniques
- Customer engagement
- Customer relationship management
- GPS navigation
- Account reconciliation
- CRM proficiency
- Sales proficiency
- Hazardous materials
- Account management
- Traffic control
- Soil compaction
- Web technologies and services
- Asphalt spreading
Timeline
Customer Account Representative
Rent A Center Warehouse & Retail Store
01.2023 - 06.2024
Light Equipment Operator
The City Of Coolidge
02.2019 - 12.2022
High School Diploma -
Florence High School
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