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Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.

Dynamic customer service professional with extensive experience at Bank of Queensland, excelling in problem-solving and conflict resolution. Recognised for delivering exceptional service while maintaining reliability and professionalism. Proven ability to handle complaints effectively, contributing to customer satisfaction and loyalty in high-pressure environments. Adept at utilising call centre expertise to enhance customer experiences.

Driven professional with a proven track record in customer service and sales, notably at Stanbic (Noswal Mgt Services). Excelled in enhancing client retention through exceptional service, leveraging strong analytical thinking and empathy. Demonstrates a robust work ethic and team leadership, consistently achieving positive outcomes in high-pressure environments.

With a strong background in technical support and customer service, I am a dedicated freelance BPO specialist with a focus on inbound and outbound communications. I'm excellent at finding quick solutions to problems while ensuring customer satisfaction. I am able to provide outstanding support that improves customer connections and advances business success because of my great communication and problem-solving capabilities. I'm also the best person to improve the performance and satisfaction levels of your team because of my flexible style and dedication to quality.

Dynamic and results-driven professional with a comprehensive background in customer service and sales, as showcased in roles with Link Group and Probe Group. I hold an MBA from RMIT University with a specialization in Technology Management, Business Strategy, and Innovation, complemented by a Bachelor’s degree in Electronics and Communication Engineering from KLE Technological University. Demonstrates a strong track record of managing high-volume customer inquiries and effectively resolving complex issues, leading to enhanced customer satisfaction and loyalty. Exhibits a profound ability to develop and implement sales strategies, contributing to significant business growth and revenue generation. Skilled in leveraging marketing campaigns and CRM tools, such as Salesforce, to identify and capitalize on new business opportunities. Possesses excellent communication and interpersonal skills, adept at building lasting relationships with clients and stakeholders. Eager to bring a blend of technical acumen, strategic sales expertise, and customer-centric approach to the Sales Specialist role at MYOB, aiming to drive continued business success and customer value.

Victoria Patti

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Customer Service Consultant

Customer Service Associate

Clothing Model

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Bachelor of Arts - Japanese Language Studies

Associate's - Japanese

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Customer Service Consultant

Customer Service Associate

Clothing Model

Associate's - Japanese

Bachelor of Arts - Japanese Language Studies

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