Overview
Work History
Education
Skills
Timeline
Generic

Victoria Patti

Glendale

Overview

17
17
years of professional experience

Work History

Customer Service Consultant

FedEx
Peoria, AZ
03.2012 - 03.2025
  • Delivered exceptional customer service by resolving inquiries and ensuring satisfaction
  • Assisted customers with packaging, packing, and shipping of their items.
  • Built customer relationships from assisting them with their shipping and copying needs
  • In charge of self-scan/printing, and the personal computer section
  • Provided customer service on the floor as well as behind the desk for both shipping and printing.
  • Cash handling, till counting, and payment processing
  • Consistently received positive customer feedback

Customer Service Associate

Big 5 Sporting Goods
01.2010 - 09.2012
  • Stocked and merchandised departments to company standards
  • Maintained accurate pricing and signage
  • Processed hunting and fishing license sales
  • Operated registers and handled transactions
  • Provided friendly customer service

Clothing Model

Shirley J Kassel Creations
08.2008 - 12.2009
  • Modeled apparel to highlight fit and style
  • Engaged customers at events and distributed promotional materials
  • Supported marketing efforts

Education

Bachelor of Arts - Japanese Language Studies

Arizona State University
Tempe, AZ
12-2027

Associate's - Japanese

Glendale Community College
01-2021

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Cash Handling
  • POS Systems
  • Japanese (Academic)
  • TESOL

Timeline

Customer Service Consultant

FedEx
03.2012 - 03.2025

Customer Service Associate

Big 5 Sporting Goods
01.2010 - 09.2012

Clothing Model

Shirley J Kassel Creations
08.2008 - 12.2009

Associate's - Japanese

Glendale Community College

Bachelor of Arts - Japanese Language Studies

Arizona State University
Victoria Patti