VICTORIA SANDOVAL
Gilbert
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Realtor Assistant
America Rojas Realtor
Gilbert
12.2024 - Current
- Manage daily schedules and appointments for realtor.
- Created and organized files property, contracts, and client communication.
- Scheduled property showings and open houses for potential buyers.
- Managed Social media accounts and online listings to increase visibility.
Assistant Manager
Taco Bell
Mesa
09.2025 - 11.2025
- Supervised daily operations to ensure high standards of customer service.
- Managed inventory levels to maintain supply for kitchen operations.
- Implemented food safety protocols to ensure compliance with health regulations.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Server
MBK Senior Living
Scottsdale
05.2025 - 06.2025
- Provided exceptional dining service to residents and their families.
- Assisted in menu planning to accommodate dietary restrictions and preferences.
- Maintained cleanliness and organization of dining area throughout service hours.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
Hospitality Supervisor
Chick-fil-a
Chandler
11.2023 - 12.2024
- Maintained accurate records of customer service feedback and complaints.
- Actively sought out opportunities for improving procedures and processes within the hospitality division.
- Provided training and guidance to new employees in the hospitality industry.
- Conducted regular performance evaluations with staff, providing conductive feedback and support when needed.
- Recommended measures for improving work procedures and worker performance to increase to increase service quality and enhanced job safety.
- Demonstrated ability to lead and motivate a team of hospitality professionals.
Cashier Team Lead
Chick-fil-a
Ahwatukee
11.2021 - 11.2023
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Balanced cash drawer and performed daily audit procedures.
- Monitored cashier performance, providing feedback as needed.
- Developed strong working relationships with team members to foster collaboration.
Cashier/ Business Partner
Mas Tacos LLC
Gilbert
09.2019 - 11.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Utilized problem solving skills to effectively handle difficult situations.
- Delivered exceptional customer service at all points of contact.
- Greeted and informed customers of products, fostering positive store experiences.
- Recorded and was responsible for inventory items.
- Organized planned event dates.
- Ran the companies social media.
Cashier
Ace Hardware
Gilbert
09.2019 - 09.2019
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
Server
Brookdale Senior Living
Mesa
09.2017 - 07.2018
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Used good communication skills to reduce guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Used focus and memorization skills to keep track of tables and remember orders.
Education
High School -
Mesquite High School
Gilbert, AZ05.2019
Skills
- Food safety knowledge
- Sense of urgency
- Multitasker
- Problem solving
- Teamwork
- Critical thinking
- Customer service
- Attention to detail
- Conflict resolution
Languages
Spanish, Fluent
Timeline
Assistant Manager
Taco Bell
09.2025 - 11.2025
Server
MBK Senior Living
05.2025 - 06.2025
Realtor Assistant
America Rojas Realtor
12.2024 - Current
Hospitality Supervisor
Chick-fil-a
11.2023 - 12.2024
Cashier Team Lead
Chick-fil-a
11.2021 - 11.2023
Cashier/ Business Partner
Mas Tacos LLC
09.2019 - 11.2021
Cashier
Ace Hardware
09.2019 - 09.2019
Server
Brookdale Senior Living
09.2017 - 07.2018
High School -
Mesquite High School