Victoria Lyn Darris
Flagstaff,AZ
Summary
Adept at navigating the complexities of real estate transactions, I honed my escrow knowledge and financial acumen at Clear Title Agency of Flagstaff, ensuring compliance with legal standards. My ability to manage deadlines and foster client relationships, coupled with a track record of enhancing team productivity, underscores my commitment to excellence and efficiency.
Overview
24
24
years of professional experience
Work History
Escrow Corodinator
Clear Title Agency of Flagstaff
11.2019 - Current
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Compiled closing packages for drafting and presentation accuracy.
- Managed multiple escrow accounts simultaneously, ensuring timely disbursements and accurate recordkeeping.
- Assisted clients in understanding complex escrow concepts, providing clear explanations and guidance throughout the process.
- Developed strong relationships with agents, lenders, and other industry professionals through consistent professionalism and excellent customer service.
- Verified legal documents for correct acknowledgments and legal and lien information.
- Marketed new business opportunities and made calls on current and prospective clients.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
Branch Manager
Alliance Bank of Arizona
04.2018 - 11.2019
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Branch Manager
OneAZ Credit Union
02.2011 - 04.2019
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Developed strategic plans for day-to-day financial operations.
- Conducted financial due diligence on potential investments and acquisitions.
Escrow Office/Title Specialist
Fidelity National Title/ Lawyers Title
01.2001 - 06.2006
- Expedited title application approvals by accurately preparing all necessary documentation for submission to appropriate agencies.
- Supported clients throughout the title application process, providing exceptional customer service and fostering long-term relationships.
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Provided expert guidance on complex title matters, serving as a reliable resource for colleagues and clients alike.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Coordinated with escrow officers to ensure seamless closings on real estate transactions involving title transfers.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Calculated and remitted state sales tax, service, and other charges.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Drafted title abstracts and legal documents for real estate transactions.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
- Streamlined title processing procedures, reducing turnaround time by implementing efficient filing systems.
Education
Organizational Development/Economic Development
Northern Arizona University
Flagstaff, AZSkills
- Escrow knowledge
- Real estate transactions
- Deadline management
- Document review
- Property research
- Financial acumen
- Escrow standards
- Legal requirements
- Title document review
- Document preparation
- Funds disbursement
Awards
2020 Teamwork Commitment Award
2022 Human Shield- wire fraud prevention award. Recognized and prevented wire fraud.
Timeline
Escrow Corodinator
Clear Title Agency of Flagstaff
11.2019 - Current
Branch Manager
Alliance Bank of Arizona
04.2018 - 11.2019
Branch Manager
OneAZ Credit Union
02.2011 - 04.2019
Escrow Office/Title Specialist
Fidelity National Title/ Lawyers Title
01.2001 - 06.2006
Organizational Development/Economic Development
Northern Arizona University
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