Victoria M. Palumbo
El Mirage
Summary
Doctorate of Healthcare Administration candidate and healthcare network strategy leader with over 10 years of progressive experience driving enterprise provider contracting, multi-state network expansion, and operational performance optimization. Proven expertise in strategic leadership, cross-functional collaboration, financial modeling, and provider recruitment strategy within payer and health system environments.
Overview
12
12
years of professional experience
Work History
Senior Network Development Specialist
2U LLC
El Mirage, AZ
01.2025 - Current
- Lead national healthcare system partnership development across multiple states.
- Develop recruitment and market expansion strategies to increase provider engagement.
Network Management Consultant (Contract Engagement)
Blue Cross Blue Shield of Texas
Austin, TX
01.2024 - 12.2024
- Directed provider recruitment and enterprise contract negotiations across regional markets.
- Conducted fee schedule analysis and financial modeling for reimbursement strategy.
- Oversaw provider education initiatives and claims performance improvement.
Manager, Provider Relations (Interim Leadership Appointment)
Ascension
Austin, TX
09.2023 - 04.2024
- Oversaw regional provider relations strategy across hospital and physician networks.
- Delivered executive reporting on KPIs and contract compliance.
Senior Managed Care Contract Administrator – Payor Contracting
Texas Children’s Hospital
Austin, TX
10.2022 - 05.2023
- Negotiated high-volume hospital and physician agreements.
- Performed financial and claims data analysis for rate development.
Senior Provider Contract Analyst– Network Development (Full-Time)
Blue Cross Blue Shield of North Carolina
Durham, NC
01.2017 - 12.2022
- Led statewide network development and long-term contract portfolio management.
- Served as primary relationship owner for provider contract lifecycle governance.
- Drove sustained multi-year network expansion and provider engagement strategy.
Senior Network Development Specialist (National) – Dental
Dearborn Group
Durham, NC
04.2022 - 09.2022
- Managed national provider recruitment and complex contract negotiations.
- Conducted fee schedule evaluations to support network growth and adequacy.
Provider Network Specialist
Superior HealthPlan
Austin, TX
01.2014 - 12.2016
- Served as primary liaison between providers and health plan leadership.
- Managed onboarding, claims resolution, and contract compliance initiatives.
Client Liaison
Austin Radiological Association
Austin, TX
01.2014 - 12.2015
- Oversaw client account management and quality assurance issue resolution.
- Improved turnaround times through cross-department coordination.
Education
Doctorate of Healthcare Administration -
Massachusetts College of Pharmacy And Health Sciences
05.2028
Master of Science - Healthcare Administration
Texas Tech University Health Sciences Center
Lubbock, TXBachelor of Science - Health Science | Minor in Human Resources
Texas A&M University
Corpus Christi, TXSkills
Microsoft Office
Excel
PowerPoint
Amisys
Compliance 360
Salesforce
Emptoris
Macess
Service First
Mckesson Contract Manager
Echo Credentialing
Adobe Sign
FACETS
Affiliations
- Member, American College of Healthcare Executives (ACHE)
- Member, America’s Health Insurance Plans (AHIP)
- Fellow, Academy for Healthcare Management
- Member, National Association of Latino Healthcare Executives (NALHE)
Skills
Organization and Time Management
Strategic Network Development
Enterprise Provider Contracting
Healthcare Financial Analysis & Rate Modeling
Market Expansion Strategy
Cross-Functional Executive Collaboration
Performance Monitoring & KPI Oversight
Recruitment & Network Adequacy
Operational Optimization
Regulatory Compliance & Risk Mitigation
Stakeholder Engagement & Executive Reporting
Timeline
Senior Network Development Specialist
2U LLC
01.2025 - Current
Network Management Consultant (Contract Engagement)
Blue Cross Blue Shield of Texas
01.2024 - 12.2024
Manager, Provider Relations (Interim Leadership Appointment)
Ascension
09.2023 - 04.2024
Senior Managed Care Contract Administrator – Payor Contracting
Texas Children’s Hospital
10.2022 - 05.2023
Senior Network Development Specialist (National) – Dental
Dearborn Group
04.2022 - 09.2022
Senior Provider Contract Analyst– Network Development (Full-Time)
Blue Cross Blue Shield of North Carolina
01.2017 - 12.2022
Provider Network Specialist
Superior HealthPlan
01.2014 - 12.2016
Client Liaison
Austin Radiological Association
01.2014 - 12.2015
Doctorate of Healthcare Administration -
Massachusetts College of Pharmacy And Health Sciences
Master of Science - Healthcare Administration
Texas Tech University Health Sciences Center
Bachelor of Science - Health Science | Minor in Human Resources
Texas A&M University