Vincent Fenney
Peoria
Summary
Dynamic professional with extensive experience at AIMS Companies, excelling in machine operation and effective communication. Proven track record in training new operators and maintaining safety compliance. Recognized for problem-solving abilities and fostering teamwork, consistently enhancing project outcomes and ensuring high-quality standards in diverse environments.
Overview
10
10
years of professional experience
Work History
Operator
AIMS Companies
09.2023 - Current
- Operated vactor cmv's, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Upheld quality standards through regular inspections of equipment, addressing any mechanical issues immediately.
Driver
Knight Transportation
09.2022 - 09.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Customer Service Representative
U Haul Co
10.2020 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Exceeded performance standards consistently, earning recognition as a top performer within the team.
Glass Installer
Berg's Custom Glass
01.2015 - 10.2020
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
- Continuously improved skills through ongoing training, staying up-to-date on industry trends and best practices for glass installation techniques.
Education
CDL A - Commercial Driving
Knight Transportation
Phoenix, AZ09-2022
High School Diploma -
Deer Valley Highschool
Glendale, AZ05-2007
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Effective communication
- Forklift operation
- Hand and power tools
- Customer service
- Project management
- OSHA regulations adherence
Accomplishments
* Received 100th percentile in DOT pretrip exam.
*Recognized in top trainers at AIMS COMPANIES.
Timeline
Operator
AIMS Companies
09.2023 - Current
Driver
Knight Transportation
09.2022 - 09.2023
Customer Service Representative
U Haul Co
10.2020 - 01.2023
Glass Installer
Berg's Custom Glass
01.2015 - 10.2020
CDL A - Commercial Driving
Knight Transportation
High School Diploma -
Deer Valley Highschool
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