Summary
Overview
Work History
Education
Skills
Timeline
Generic

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Gilbert

Summary

Hospitality professional with proven track record in upscale bar environments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.

Professional hospitality leader with significant experience in managing high-energy environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Bar Manager

Casa De Mina
08.2024 - Current
  • Assisted in managing daily bar operations and maintaining cleanliness standards.
  • Supported inventory management by tracking stock levels and ordering supplies.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Monitored compliance with health and safety regulations during service hours.

Manager

Henhouse Cafe
10.2022 - 08.2024
  • Supervised daily operations to ensure high-quality food service and customer satisfaction.
  • Trained and mentored staff on best practices for food preparation and customer interaction.
  • Developed staff schedules to optimize workflow and meet peak service demands efficiently.
  • Managed and motivated employees to be productive and engaged in work.

Sales/Job Site Supervisor

Spencer 4 Hire Roofing
05.2019 - 06.2022
  • Coordinated team schedules and resource allocation to maximize project efficiency and productivity.
  • Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
  • Consistently met or exceeded quarterly sales targets by understanding the customer.


Manager/Store Opener

Thirsty Lion Gastropub
10.2013 - 06.2020
  • Mentored and trained staff in customer service best practices and product knowledge.
  • Managed scheduling to ensure adequate staffing during peak business hours.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Owner

UvU Training
08.2018 - Current
  • Conducted comprehensive assessments to evaluate client's physical condition and progress.
  • Designed personalized fitness programs tailored to individual client goals and fitness levels.
  • Provided guidance on nutrition and lifestyle changes to support client health objectives.
  • Analyzed client feedback to refine training approaches and enhance overall experience satisfaction.

Education

Associate of Arts - Communications

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-2022

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Staff scheduling
  • Relationship building
  • Service-oriented mindset

Timeline

Bar Manager

Casa De Mina
08.2024 - Current

Manager

Henhouse Cafe
10.2022 - 08.2024

Sales/Job Site Supervisor

Spencer 4 Hire Roofing
05.2019 - 06.2022

Owner

UvU Training
08.2018 - Current

Manager/Store Opener

Thirsty Lion Gastropub
10.2013 - 06.2020

Associate of Arts - Communications

Maricopa Community Colleges, Mesa Community College
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