VIPIN KARDAM
Scottsdale
Summary
Dynamic accounts receivable leader with a proven track record at Bashas', driving process improvements and enhancing team efficiency. Expert in SAP S4 HANA and billing dispute resolution, I excel in fostering collaboration across departments to achieve timely collections and maintain accurate financial records. Committed to delivering results and optimizing workflows.
Overview
18
18
years of professional experience
Work History
Sr Accounts Receivable /Team Leader
Bashas'
Chandler
12.2024 - Current
- Supervised accounts receivable team, ensuring timely invoice processing to maintain cash flow.
- Reviewed aging reports to prioritize collections activities, enhancing recovery rates.
- Coordinated with departments to resolve billing discrepancies, improving accuracy of accounts.
- Managed customer accounts and maintained accurate financial records.
- Implemented process improvements to enhance workflow efficiency.
- Communicated with customers regarding payment terms and account status.
- Trained new team members on company policies and procedures.
Senior Customer Service Representative
Versum Materials LLC
08.2022 - 01.2024
- Complete order entry into enterprise resource planning system, maintaining >98% accuracy.
- Managed invoices for Field Services and Megases orders, ensuring timely processing and accuracy.
- Created deliveries and shipments for domestic and international orders, optimizing logistics based on sales and stock transport needs.
- Coordinate International imports and exports.
- Communicated sales order information to customers and internal teams via phone and email, enhancing clarity and response times.
- Interface with planning, sales, engineering, manufacturing, accounting, and product management.
- Worked in semiconductor industry, gaining insight into market trends and technologies.
Senior Accounts Receivable Lead
Versum Materials LLC
08.2018 - 08.2022
- Strategically partnered with Sales team to proactively resolve customer delinquencies before shipments were delayed.
- Processed credit/debit memos by analyzing deductions (short pay/overpay) to resolve discrepancies and improve cash flow.
- Reconciled accounts receivable ledger to maintain data integrity and support timely financial close.
- Verified, classified, computed, posted, and recorded accounts receivable data to ensure accurate financial reporting.
- Post invoices on customer portals such as Ariba and Taulia.
- Gained experience in semiconductor industry, focusing on operational processes and industry standards.
Senior Accounts Receivable Coordinator
Campari (Robert Half)
08.2017 - 05.2018
- Processed bailment inventory transactions, preparing sales orders, resolving pricing discrepancies, recording inventory movements, and reconciling inventory records to ensure accuracy.
- Process logistics invoices for bailment related expenses to include handling, storage fees and out of stock fees.
- Interacted with Control state agencies on invoicing and collection matters, managing warehousing fees and inventory balances to maintain compliance.
- Interacts with Sales and Customer Service, by meeting regularly, responding to requests and explaining procedures.
- Identified, developed, and implemented procedures to enhance invoice processing for Control state, providing leadership in design and maintenance to streamline operations.
- Reconciles general ledger accounts monthly and assists with semiannual review and annual external audit.
Senior Credit and Collections Analyst
Baker and Taylor
05.2015 - 03.2017
- Built collections partnership with large customer accounts, resulted in a 20% delinquency reduction.
- Resolved declined credit cards, over credit limits, and past due balances in daily hold report.
- Supported AR team through process improvement initiatives, reporting, and metrics analysis.
- Contributed to ongoing process improvement projects within the department.
- Managed distribution of books to various retailers.
Team Leader - Master Data
Genpact
02.2011 - 11.2013
- Prepared and analyzed monthly operational dashboards to track performance metrics.
- Prioritized, allocated and led daily work for team members.
- Updated customer records to ensure data accuracy and compliance.
- Assisted in developing and documenting desk level procedures for improved team efficiency.
- Worked in pharmaceutical industry, supporting various operational functions.
Process Developer - Cash Application/Deduction
Genpact
01.2009 - 02.2011
- Managed outstanding invoices and interfaced directly with customers on collections and dispute resolutions, ensuring timely payments.
- Developed weekly reports on cash application and unapplied cash, including EDI, checks, and wires, to enhance visibility and tracking.
- Followed up on aged unapplied cash to obtain accurate remittance information, facilitating resolution of outstanding issues.
- Cash receipts processing, including ACH and check deposits.
- Received and processed credit applications for new customers.
- Worked in pharmaceutical industry
Process Associate Accounts Receivable
Genpact
11.2007 - 01.2009
- Cash receipts processing, including ACH and check deposits.
- Developed tracker to analyze customer payment metrics for improved cash flow insights.
- Gained industry-specific knowledge in reinsurance, enhancing understanding of accounts receivable processes.
Education
Accounting And Finance -
Manav Bharti University
Skills
- Billing adjustments
- Invoice Processing
- Accounts aging
- Account reconciliation
- Dispute resolution
- Month-end closing
- Process Improvement
- Data Analysis
- Salesforce
- SAP S4 HANA
- Oracle
- Advanced Excel
- Word
- Team Leadership
- Billing portals
Timeline
Sr Accounts Receivable /Team Leader
Bashas'
12.2024 - Current
Senior Customer Service Representative
Versum Materials LLC
08.2022 - 01.2024
Senior Accounts Receivable Lead
Versum Materials LLC
08.2018 - 08.2022
Senior Accounts Receivable Coordinator
Campari (Robert Half)
08.2017 - 05.2018
Senior Credit and Collections Analyst
Baker and Taylor
05.2015 - 03.2017
Team Leader - Master Data
Genpact
02.2011 - 11.2013
Process Developer - Cash Application/Deduction
Genpact
01.2009 - 02.2011
Process Associate Accounts Receivable
Genpact
11.2007 - 01.2009
Accounting And Finance -
Manav Bharti University