Viviana Urquidez
Tucson
Summary
Reliable cleaning professional and dental assistant, with a strong background in infection control and patient interaction. Known for exceptional attention to detail and strong customer service skills. Able to schedule appointments and ensure workflow efficiency and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Custodian
Nesco Resource
Tucson
02.2026 - Current
- Maintained cleanliness of bathrooms, kitchens, and common areas to meet hygiene standards and promote a safe environment.
- Performed cleaning tasks, including sweeping, mopping, and vacuuming floors.
- Cleaned windows, mirrors, walls, and dusted furniture and surfaces to enhance overall facility appearance.
- Operate floor scrubbers and vacuum cleaners to optimize cleaning efficiency.
- Refilled supplies, including soap, paper towels, and trash bags, to ensure operational readiness.
- Emptied trash cans and disposed of waste.
- Stocked restrooms with essential paper products to ensure continuous availability.
Dental Assistant/Receptionist
Dedicated Dental
Tucson
09.2013 - 05.2019
- Assisted dentists during procedures by providing sterilized instruments and materials.
- Managed patient scheduling and confirmed appointments to optimize workflow efficiency.
- Educated patients on oral hygiene practices and post-treatment care for improved outcomes.
- Prepared examination rooms by cleaning and organizing tools and supplies for readiness.
- Maintained accurate dental records while ensuring confidentiality of patient information.
- Conducted inventory checks for dental supplies, ordering as necessary to prevent shortages.
- Trained new dental assistants on office protocols and procedures to enhance team performance.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each appointment.
Education
Dental Assistant - Dental
Pima Medical Institute
Tucson, AZ01-2011
High School Diploma -
Sunnyside High School
Tucson 05-2007
Skills
- Surface cleaning
- Waste disposal
- Hazardous material handling
- Infection control
- Safety compliance
- Equipment operation
- Supply management
- Time management
- Team collaboration
- Customer service
- Attention to detail
Languages
Spanish
Professional
Timeline
Custodian
Nesco Resource
02.2026 - Current
Dental Assistant/Receptionist
Dedicated Dental
09.2013 - 05.2019
Dental Assistant - Dental
Pima Medical Institute
High School Diploma -
Sunnyside High School