Vladyslav Gordiyenko
Surprise
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Service Technician
Volvo Cars Arrowhead
Glendale, AZ
03.2025 - Current
- Diagnosed complex vehicle concerns using Volvo diagnostic equipment and service information.
- Performed manufacturer-approved repairs on brakes, suspension, steering, and electrical systems.
- Inspected vehicle systems for safety, drivability, and warranty compliance.
- Documented findings and completed repair orders with accurate labor and parts details.
- Obtained Electric Vehicle Technician (EVT) certifiecation
- Performed high voltage diagnostics and repairs on EV and HEV vehicles
- Trained junior level technicians on diagnosis and repairs in accordance with manufacturer standards
Automotive Service Technician
Penske Toyota of Surprise
Surprise, AZ
11.2022 - 01.2025
- Performed diagnosis, repair and maintenance on all vehicle systems to ensure that the vehicle is fixed correctly the first repair attempt. Conducted thorough video inspections on every vehicle to ensure customers are well-informed of the necessary repairs and maintenance required on their vehicle. Collaborated with Service Advisors to assist with workflow efficiency. Provided guidance to junior employees to assist them with repairs and use of diagnosis equipment. Maintained a clean and safe working environment to prevent accidents or damage to customer and company property. Achieved Technician of the Quarter award in Q3 of 2024.
- Honored with Technician of the Quarter designation for outstanding contributions and service excellence in Q3 of 2024.
- Earned Expert Electrical Certification, validating expertise in diagnosing and repairing complex electrical issues.
- Chassis Certification
- Diagnosed Toyota drivability, electrical, and engine concerns using scan tools and factory procedures.
- Performed multi-point inspections and documented findings for service advisor communication.
Claims Adjuster
D&P Holdings
Spring, TX
06.2019 - 10.2022
- Adjudicated claims from start to finish per contract guidelines, verified repair facility diagnoses, and informed customers of claim and vehicle status to enhance transparency. Collaborated with repair facilities to ensure that all repairs met contractual obligations and quality standards for customer satisfaction. Maintained detailed claims records, ensured compliance with company policies and regulatory requirements, and contributed to error reduction. Supported senior management in claim audits, providing insights that facilitated better oversight and accuracy. Analyzed trends in claims data to identify patterns and recommend policy improvements.
- D&P Holdings is a provider of Automotive Finance and Insurance Protection Products
- Investigated complex claims, reviewed policy coverage, and determined liability with accuracy.
- Evaluated supporting documentation, recorded claim notes, and maintained compliant case files.
- Negotiated fair settlements with claimants, attorneys, and vendors to resolve disputes efficiently.
Automotive Service Technician
Larry H Miller Hyundai Peoria
Peoria, AZ
05.2014 - 05.2019
- Began working as a Porter/Car Washer and moved up to Express Technician within the first 2 months of employment. Responsible for performing vehicle inspections, tire rotations, replacements and repairs as well as performing oil changes on all Hyundai models. Assisted with training new employees to improve efficiency and ensure proper service delivery. Became a Technician Apprentice after 1 year of being promoted to Express Technician and assisted the shop foreman with complex repairs on all vehicle systems. Became a full line technician after completing the 6 month apprenticeship and performed bumper-to-bumper diagnosis/repairs.
- Hyundai/Kia Bronze Certification
- Hyundai Silver Certification
Education
High School Diploma -
Centennial High School
Peoria, AZ01-2014
Skills
- ASE certifications
- Safety compliance
- Installation and repairs
- Detail orientation
- Preventive Maintenance
- High voltage repair
- Client relations
- Automotive Diagnostics
- Work with minimal supervision
- Punctuality and reliability
Certification
ASE A4 Suspension and Steering; ASE A5 Brakes; ASE A6 Electrical; EPA 609 MVAC
Languages
Languages: English; Proficient in Russian; Proficient in Ukrainian
Timeline
Service Technician
Volvo Cars Arrowhead
03.2025 - Current
Automotive Service Technician
Penske Toyota of Surprise
11.2022 - 01.2025
Claims Adjuster
D&P Holdings
06.2019 - 10.2022
Automotive Service Technician
Larry H Miller Hyundai Peoria
05.2014 - 05.2019
High School Diploma -
Centennial High School