Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
References
Hobbies
Internships
Courses
Affiliations
Timeline
Generic
Vusal Almaszada

Vusal Almaszada

Baku,Azerbaijan

Summary

Research and statistical analysis expertise combined with strategic vision and leadership capabilities. Proven success in community engagement and customer service, enhancing client satisfaction. Skilled in event planning and coordination, consistently delivering exceptional outcomes. Focused on leveraging these skills for impactful contributions in future roles.

Overview

13
13
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work history

Senior Consultant – Groups & MICE

Start Travel DMC
Baku, Azerbaijan
2023.12 - Current

Managed 100+ tourism groups annually, coordinating logistics for 5000+ passengers efficiently.

Coordinated VIP arrivals and aligned group schedules for smooth check-ins.

Communicated with stakeholders across Turkey, India, GCC, Europe, CIS, China.

  • Managed local business relationships to strengthen tourism partnership networks.
  • Marketed local attractions, driving visitor numbers and regional economic support.
  • Provided guest information on local attractions to promote tourism.
  • Offered area recommendations to guests, improving regional appeal.
  • Designed tailor-made tourism courses meeting specific client requirements.
  • Organised arts festivals that boosted tourism and regional economic activity.
  • Displayed work at local festivals to showcase cultural heritage for tourists.
  • Maintained archaeological site areas, supporting preservation while promoting visits.
  • Promoted sustainable tourism practices to support environmental conservation efforts.
  • Managed relationships with key stakeholders to foster business growth.

Incoming Manager

Assistance Tour, Assistance Construction (Group)
Baku, Azerbaijan
2019.07 - 2023.12
  • Optimised resource allocation for increased profits.
  • Delivered high-quality products to increase customer satisfaction.
  • Streamlined communication channels, enhanced internal information flow.
  • Led performance reviews, identified areas for improvement.

Sejour Operation Assistance

Victory Tour
Baku, Azerbaijan
2018.10 - 2019.06
  • Coordinate Sejour operations, enabling global channel connectivity for all hotels.

Reservation Executive

Puzzle Travel
Gazimagusa, Turkish Republic of Northern Cyprus
2016.05 - 2018.10
  • Managed hotel reservations for clients, achieving accurate bookings and delivering exceptional service.
  • Handled FIT reservations, tailoring travel plans to meet individual client preferences.
  • Coordinated meetings, incentives, conferences, and exhibitions to deliver seamless events.
  • Oversaw charter operations, ensuring seamless transportation and logistics management.
  • Collaborated with local tourism boards to promote tours and enhance visitor engagement.
  • Offered information regarding local attractions to promote local tourism.
  • Designed tailor-made tourism courses to meet specific client needs.
  • Led team for successful execution of annual corporate goals.
  • FIT Incoming Department at Puzzle Travel - Working with all markets (CIS, EUROPE, MIDDLE EAST, ASIA etc)

Casino banquet

Noah's Ark Deluxe and Spa Casino
Gazimagusa
2014.09 - 2015.02

Banquet

Palm Beach Hotel & Resort
Gazimagusa
2013.09 - 2013.12
  • Coordinated banquets at Palm Beach Hotel & Resort Casino, ensuring seamless execution and guest satisfaction.

Reservation Supervisor

Smith Hotel Baku
Baku, Azerbaijan
2013.05 - 2013.09
  • Coordinated room assignments to accommodate guest needs, resulting in improved customer service ratings.

Education

Bachelor's degree - Tourism and Hospitality Management

Eastern Mediterranean University
Gazimagusa, Turkish Republic of Northern Cyprus
2010.09 - 2016.02

High School - undefined

School No 3
Baku, Azerbaijan
2004.09 - 2010.05

High School -

School No 183
Baku, Azerbaijan
1999.09 - 2004.05

Skills

  • Project management
  • Statistical analysis
  • Excel and PowerPoint
  • Word processing
  • Strategic leadership
  • Customer service
  • Community engagement

Certification

  • Tedqual Certificate Feb 2016
  • Tedqual Certificate in Tourism and Hospitality Management.
  • FIBAA Certificate Feb 2016
  • FIBAA Certificate in Tourism and Hospitality Management.

Languages

Azerbaijan
Fluent
Turkish
Fluent
English
Advanced
Russia
Advanced

References

Reservation Executive, fit@puzzletravel.com, +90 392 444 20 00, Puzzle Travel, Gazimagusa, Turkish Republic of Northern Cyprus

Hobbies

Research Methods, find the best way, Football play, Running, Reading books about communication

Internships

  • Representative Jun 2015 – Oct 2015
  • Puzzle Travel, Turkish Republic of Northern Cyprus - Gazimagusa
  • Representative at Puzzle Travel, greetings the guests in Charter Operation from Slovakia, Slovenia, Austria, Germany, Russia, Iran, and Hungarian.

Courses

  • Greece Language Jan 2014
  • Elective Course
  • Beginner Level

Affiliations

  • Football
  • Tennis

Timeline

Senior Consultant – Groups & MICE

Start Travel DMC
2023.12 - Current

Incoming Manager

Assistance Tour, Assistance Construction (Group)
2019.07 - 2023.12

Sejour Operation Assistance

Victory Tour
2018.10 - 2019.06

Reservation Executive

Puzzle Travel
2016.05 - 2018.10

Casino banquet

Noah's Ark Deluxe and Spa Casino
2014.09 - 2015.02

Banquet

Palm Beach Hotel & Resort
2013.09 - 2013.12

Reservation Supervisor

Smith Hotel Baku
2013.05 - 2013.09

Bachelor's degree - Tourism and Hospitality Management

Eastern Mediterranean University
2010.09 - 2016.02

High School - undefined

School No 3
2004.09 - 2010.05

High School -

School No 183
1999.09 - 2004.05
Vusal Almaszada