Wael Soliman
TEMPE
Summary
I’m a dependable team player, seeking to leverage strong leadership and organizational skills to ensure project success and improve patient’s experiences in a dynamic healthcare environment.
As a Project Manager, my primary objective is to support Caregivers in providing unparalleled service to our patients by managing and coordinating the efforts of our team members as well as all contracted parties involved in a project.
I aim to create a positive and productive work environment by communicating with team members/stakeholders, setting clear goals/expectations and monitoring performance.
Overview
16
16
years of professional experience
Work History
Project Coordinator
Banner Health
06.2023 - Current
- Responsible for coordinating project documents, deliverables, budgets, milestones and schedules for multiple facilities.
- Managed the planning, procurement and installation of furniture and non-medical equipment items for construction projects.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Account Manager
Goodmans Interior Structures
10.2017 - 06.2020
- Leading a team consisting of a Designer, a Project Coordinator and a Project Manager to win several multi-million dollars projects for some of the most recognized Healthcare organizations in Arizona.
- primary focus was to develop and grow the GSA/Healthcare business portfolio for the company in the Central and Northern Arizona market.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Sales Associate
Goodmans Interior Structures
05.2015 - 10.2017
- Communicate and manage expectations in regards to furniture lead-times and project completion timelines.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Preparing and submitting detailed bid proposals.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Project Coordinator
Goodmans Interior Structures
05.2013 - 05.2015
- Worked with the Client, Goodmans' Sales Team and Design Dept. to order and track product.
- Maintained communication between clients and our internal team.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
Project Manager
Goodmans Interior Structures
05.2011 - 05.2013
- Worked with Facilities Management, General Contractors and Construction Superintendents -as well as Goodmans Operations Dept.- to coordinate installations
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Performed final walk-thru with clients and internal team to note and address any punch items
Client Services Coordinator
Goodmans Interior Structures
05.2008 - 05.2011
- Enhanced client satisfaction by promptly addressing and resolving concerns through effective communication.
- Streamlined processes for improved efficiency in managing client requests and inquiries.
- Communicated status updates with clients for all pending orders and services
Skills
- Project Management
- Budget Planning
- Communication
- Problem-Solving
- Attention to Detail
- Conflict Resolution
- Vendor Management
- Subcontractor Oversight
Timeline
Project Coordinator
Banner Health
06.2023 - Current
Account Manager
Goodmans Interior Structures
10.2017 - 06.2020
Sales Associate
Goodmans Interior Structures
05.2015 - 10.2017
Project Coordinator
Goodmans Interior Structures
05.2013 - 05.2015
Project Manager
Goodmans Interior Structures
05.2011 - 05.2013
Client Services Coordinator
Goodmans Interior Structures
05.2008 - 05.2011
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