Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wajahat Ali

Phoenix

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Operations Manager

Factor
10.2023 - Current
  • Manage day-to-day production & ensure the on-time delivery boxes are completed & handed over to the shipping team on time to maintain continuous development in cost of production, and food quality
  • Establish procedures, metrics, and processes to drive productivity and analyze and identify areas of improvement in cost savings, production, and lead times
  • Develop and implement training programs to enhance the skills and knowledge of production staff, resulting in a 10% decrease in errors and accidents
  • Analyze production data and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed & enhance the BPH by 20% as an outcome from the 1st quarter of 2024
  • We are maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments at the distribution center
  • Assure maximum productivity, quality, and accuracy of shipment to customers
  • Emphasis on developing labor cost reduction systems as well as maximizing efficiency; in other words, a focus on low man hour and pick/pack errors, Coaching supervisors in effectively handling hourly associate behavioral issues, and when needed getting involved to manage conflict and workplace altercations among employees
  • Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience, and ensure proper job and safety rules are understood by the team and followed by all associates
  • Develop and administer operational procedures for outgoing shipments, handling and disposition of products, and keeping the highest standards of quality which help to assist in strategic planning and forecasting to improve existing production issues.

Production Manager

HelloFresh
08.2019 - 10.2023
  • Follow all GMPs, Allergen Programs, Labeling, Quality, Sanitation & Safety, and Drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh
  • Ensure plans for the production shift are executed and that all supervisors are supporting the execution and communicating any issues as well as escalating any staffing issues to the Production Manager
  • Training the replenishers on how to set up the production lines
  • For example, get the pick ticket, verify the quantity of the product, verify bay maps, and make sure that all ingredients are prepared for production
  • After implementing this process our box per hour rate has increased by 40%
  • Promoted within a six-month timeframe for exceeding goals and supporting company culture as well as managing over 200 employees to reflect better outcomes day by day and reduced error for pick and pack
  • Promoted 5 employees as production lead for the particular assembly line and provided training and guidance to minimize downtime and increase productivity
  • Create, learn, and assist with strategic planning and forecasting to improve existing production issues, maintain a high level of morale and teamwork on the production floor through frequent communication with employees to keep them informed of any new product and or procedures, and listen to employees' concerns for the implantation.

Automation/Production Supervisor

Plated
02.2017 - 08.2019
  • Collaborate with the Production Supervisor and Shift Manager to establish, communicate, and execute measurable production and cultural goals
  • To deliver performance, quality, and safety objectives in support of Facility Operations
  • Assist in implementing measurement systems that provide ongoing achievement of day-to-day operational service levels
  • Managing 150 employees to implement production operational goals to ensure adherence to production schedules
  • Coach the production team toward common objectives
  • Apply sound motivation and corrective techniques, including team member coaching, disciplinary actions, and recognition for good work
  • Stay abreast of high-performing employees so that opportunities for growth and greater contributions can be capitalized
  • Contribute to the development of effective employee training programs including GMPs and safety awareness
  • Help promote continuous learning to maintain a flexible and agile team
  • Recommend and implement process controls for efficient operations
  • Assign specific tasks and duties to team members to support daily objectives
  • Perform other duties and responsibilities assigned by upper management
  • Oversaw Automation Dept, Familiar with Side bagger, Band sealer, TDI, Dangan machinery and equipment
  • Training new employees on machinery and equipment.

Education

Bachelor's Degree Language Art -

Swedish Institute of Technology
Rawalpindi, Pakistan
01.2012

Electronics Diploma -

Matrix Science High School
Rawalpindi, Pakistan
01.2007

Skills

  • Operational Efficiency Improvement
  • KPI Analysis & Optimization
  • Cost Reduction & Budget Management
  • Team Leadership & Development
  • Process Improvement & Lean Manufacturing
  • Quality Assurance & Compliance

Languages

Urdu
Full Professional
Punjabi
Full Professional

Timeline

Operations Manager

Factor
10.2023 - Current

Production Manager

HelloFresh
08.2019 - 10.2023

Automation/Production Supervisor

Plated
02.2017 - 08.2019

Bachelor's Degree Language Art -

Swedish Institute of Technology

Electronics Diploma -

Matrix Science High School
Wajahat Ali