Summary
Overview
Work History
Education
Skills
Timeline
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Walter McLemore

Phoenix

Summary

Dynamic professional with a proven track record in enhancing customer service and sales at Freeway Chevrolet. Excelled in utilizing CRM tools and fostering teamwork, significantly improving client follow-up communications. Demonstrated expertise in financial management and problem-solving, streamlining processes for efficiency. Skilled in building customer relationships and ensuring compliance with financial regulations.

Overview

16
16
years of professional experience

Work History

Sales Associate

Freeway Chevrolet
Chandler, AZ
01.2024 - Current
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.

Sales Associate

Horne Mazda
Avondale, AZ
08.2019 - 01.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales/Assistant Manager

Sands Chevrolet - Surprise
Surprise, AZ
07.2015 - 03.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Finance Manager

Peterson Chevorlet
Boise, ID
09.2009 - 02.2016
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

Education

Associate of Arts -

Boise State University
Boise, ID
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Freeway Chevrolet
01.2024 - Current

Sales Associate

Horne Mazda
08.2019 - 01.2024

Sales/Assistant Manager

Sands Chevrolet - Surprise
07.2015 - 03.2017

Finance Manager

Peterson Chevorlet
09.2009 - 02.2016

Associate of Arts -

Boise State University

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Walter McLemore