Summary
Overview
Work History
Education
Skills
Timeline
Generic

Walter McLemore

Phoenix

Summary

Dynamic professional with a proven track record in enhancing customer service and sales at Freeway Chevrolet. Excelled in utilizing CRM tools and fostering teamwork, significantly improving client follow-up communications. Demonstrated expertise in financial management and problem-solving, streamlining processes for efficiency. Skilled in building customer relationships and ensuring compliance with financial regulations.

Overview

16
16
years of professional experience

Work History

Sales Associate

Freeway Chevrolet
01.2024 - Current
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.

Sales Associate

Horne Mazda
08.2019 - 01.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales/Assistant Manager

Sands Chevrolet - Surprise
07.2015 - 03.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Finance Manager

Peterson Chevorlet
09.2009 - 02.2016
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

Education

Associate of Arts -

Boise State University
Boise, ID
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Freeway Chevrolet
01.2024 - Current

Sales Associate

Horne Mazda
08.2019 - 01.2024

Sales/Assistant Manager

Sands Chevrolet - Surprise
07.2015 - 03.2017

Finance Manager

Peterson Chevorlet
09.2009 - 02.2016

Associate of Arts -

Boise State University

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Walter McLemore