WAYLON KING
Peoria
Summary
Operations executive with more than 13 years of leadership experience driving performance in high-volume, customer-facing environments. Proven record of building profitable operating systems, leading multi-site support, improving EBITDA, strengthening team capability, and sustaining high service standards. Recognized for disciplined execution, strong financial stewardship, and the ability to create measurable results through people, process, and operational rigor.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Chemical Technician
Apex Pro Formulators
Arizona
01.2022 - Current
- Oversee operational consistency across 35 locations, supporting general managers with issue resolution, technical troubleshooting, and service continuity.
- Maintain cost per car well below target while sustaining a 99% in-stock rate through disciplined inventory control and forward planning.
- Partner with site leadership to resolve equipment and product issues by phone or in person, reducing downtime and protecting site performance.
- Conduct volumetric analysis, titration, and water quality testing to preserve product accuracy and application consistency.
- Lead testing and calibration of new formulations to improve cost efficiency, performance, and launch readiness.
Internet Sales Manager
Larry H. Miller
Arizona
06.2018 - 12.2021
- Managed a high-volume digital sales pipeline from lead generation through close, maintaining speed, discipline, and conversion performance.
- Earned Salesperson of the Year twice by consistently exceeding monthly targets and producing top-tier results.
- Delivered the highest customer satisfaction scores in the dealership for two consecutive years.
- Recognized as a RAM Expert three times for product knowledge and consultative selling excellence.
- Trained and coached team members on objection handling, product positioning, and closing strategy to strengthen overall department performance.
General Manager
Mister Car Wash
Utah
10.2012 - 06.2018
- Led site-level operations with 10 to 20 employees, driving consistent annual growth of 15% to 30%.
- Maintained strict budget discipline and never exceeded operating budget by planning parts purchases in advance and preserving backup readiness.
- Delivered monthly EBITDA consistently above $150,000 through sound labor management, operational control, and execution discipline.
- Increased wash pass sales by more than 18% month over month by training and developing the sales team.
- Directed a high-volume location processing approximately 1,000 vehicles per day while sustaining service quality and operational uptime.
- Performed approximately 80% of mechanical repairs in-house, reducing third-party repair dependency and minimizing downtime.
Skills
- Microsoft Excel
- Microsoft Word
- Operations Management
- P&L Management
- Budgeting
- Inventory Management
- Quality Control
- Mechanical Maintenance
- Staff Training
- Customer Service
- Process Improvement
- Preventive Maintenance
- Teamwork and collaboration
Certification
- Salesperson of the Year — 2x
- RAM Expert — 3x
CORE COMPETENCIES
- Multi-Site Operations
- P&L Management
- Budget Control
- Labor Optimization
- EBITDA Performance
- Process Improvement
- Team Development
- Inventory Control
- Quality Assurance
- Customer Experience
- Revenue Growth
- Mechanical Troubleshooting
- Performance Management
Timeline
Senior Chemical Technician
Apex Pro Formulators
01.2022 - Current
Internet Sales Manager
Larry H. Miller
06.2018 - 12.2021
General Manager
Mister Car Wash
10.2012 - 06.2018