Wendi Lhotka
Phoenix
Summary
Experienced Account Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning.
Overview
22
22
years of professional experience
Work History
National Accounts Manager
MASTERCORP COMMERCIAL SERVICES
01.2006 - 01.2025
- Coordinate and schedule work between clients and national service partners to ensure quality work is completed on time.
- Constant communication with service partners and clients fostering strong and long term relationships.
- Prepare RFP documents for new business.
- Oversee accounts receivables and payables for National Accounts department.
- Ensure client files, Contracts and Certificates of Insurance are organized and current.
- Train, supervise and review National Accounts staff.
- Locate and qualify new service partners throughout the United States.
- Work within several client and service partner portals to create, receive, acknowledge and complete work orders, upload invoices, COI’s, Safety information and general company information.
- Manage start up details for new clients and projects.
Commercial Construction Contract Administration
FENNEMORE CRAIG P.C.
01.2005 - 01.2006
- Prepare and maintain corporate contract files for new commercial construction.
- Track contract deadlines to ensure construction phases are completed on time.
- Assist Attorneys and paralegals with contract document revisions.
Property Manager
GAEDEKE LANDERS
01.2003 - 01.2004
- Maintain operational and financial functions of a commercial high-rise office building.
- Bid, select general contractors and coordinate tenant improvements.
- Prepare Annual Budget and Monthly Operating Reports.
- Supervise building management staff.
- Routinely review and renegotiate vendor contracts to ensure quality and value.
- Develop and maintain relationships with owners, tenants and vendors.
Education
Associate of Arts - General Studies
Phoenix College
PhoenixSkills
- Contract management
- Main liaison for national clients
- Facilitate timely billing and collection of monthly revenue
- Sourcing and qualifying subcontractors
- Calendar management
- Accounts receivable and payable management
- Skilled in managing RFP processes
- Employee training
Timeline
National Accounts Manager
MASTERCORP COMMERCIAL SERVICES
01.2006 - 01.2025
Commercial Construction Contract Administration
FENNEMORE CRAIG P.C.
01.2005 - 01.2006
Property Manager
GAEDEKE LANDERS
01.2003 - 01.2004
Associate of Arts - General Studies
Phoenix College