Wendy Ke
Scottsdale,AZ
Summary
With my work history beginning Freshman year of high school, I am working to bring experience to a career that is long-lasting and an opportunity to become an experienced employee and future business owner. I have experienced many season-based jobs in which hours fluctuate, so I am seeking a workplace with constant tasks to complete and boxes to check. I enjoy staying busy and look forward to a welcoming, productive workplace!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ulta Beauty Advisor
Target
09.2023 - 01.2024
- Seasonal hire
- Interacting with guests to ensure friendly guidance in our makeup and beauty department
- Answer any inquiries for products, product ingredients, and recommended items over phone and in-store
- Cross-trained with team to cover any orders in e-pick for drive-up orders, cover backup cashiering, and pulling any product for other department areas in store
- Back-stocking, restocking, and correcting any systematic issues with inventory
- Filled new products throughout season, as well as setting up displays for guests to attract focus onto seasonal features.
Walmart Online Grocery Pickup
Walmart
04.2023 - 07.2023
- Seasonal hire
- As an online shopper, I pick up from 400-600 items daily for orders placed through the digital ordering app
- Walmart customers will proceed to pick up or receive delivered products, while online shoppers make sure to find the best quality of items, provide substitutions when product is unavailable, and to pack orders safely and with the process of exporting fragile items in consideration
- Each order run is paced with trips around the store all day and must be done under 30 minutes, at a competitive rate for all shoppers to continue being punctual for order pickup times.
Hostess
Soul Cafe
01.2023 - 03.2023
- Take over-the-phone orders and set proper timing with kitchen, payment processes for to-go orders through Aloha POS, and friendly service
- Check in reservations or reporting inconsistencies through OpenTable and website issues, as well as communicate amenities for wheelchair-friendly access, dietary restrictions, and quick-paced service between servers
- Creating connections with regulars and guiding new customers to the extensive menu and dining experience
- Perform opening/closing restaurant duties, such as organizing menus, setting tables, and bathroom checks.
Vault Bank Teller Processor
GardaWorld
09.2022 - 12.2022
- Worked with discrete programs on Microsoft, Windows, and encrypted platforms for data entry
- Processed cash and check deposits from customers and companies and reported any shortages or overages
- Kept track of and organized cash and coin, checked for inconsistencies at end of shifts
- Worked with rest of staff and team to make sure all money was accounted for and stored securely
- Reported back to customers or banks if any deposits are incorrect or unprocessed
- Kept all records of deposits, paperwork, and any counterfeits found during shift.
Cashier/Customer Service
Sunrise Donuts
07.2018 - 09.2022
- Worked with cash registers and updated software or platforms when needed, such as incorporating Square, Clover, Grubhub, and traditional registers
- Customer service; answered order calls, fixed any order inconsistencies, and reported any new orders to bakery staff
- Mixed drinks, packed food cleanly and quickly
- Restocked inventory and food supplies when needed
- Performed basic cleaning at end of every shift (sweeping, mopping, wiping showcase down)
- Accommodated big orders for schools, airport staff, churches, etc..
- Processed all cash counting at end of night and closed payments through card.
Education
Bachelor of Arts - Psychology
Arizona State University-Tempe
Tempe, AZ03.2026
High school diploma -
Betty Fairfax High School
Laveen, AZ05.2022
Skills
- Communication skills
- Customer service
- Aloha POS
- Phone etiquette
- Data entry
- Food service
- Staff training
- Restaurant experience
- OpenTable
- Host/Hostess
- Time management
- Workplace problem-solving
Certification
- Food Handler Certification
- Driver's License
Languages
Cambodian
Native or Bilingual
American Sign Language
Professional Working
English
Native or Bilingual
Timeline
Ulta Beauty Advisor
Target
09.2023 - 01.2024
Walmart Online Grocery Pickup
Walmart
04.2023 - 07.2023
Hostess
Soul Cafe
01.2023 - 03.2023
Vault Bank Teller Processor
GardaWorld
09.2022 - 12.2022
Cashier/Customer Service
Sunrise Donuts
07.2018 - 09.2022
Bachelor of Arts - Psychology
Arizona State University-Tempe
High school diploma -
Betty Fairfax High School
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