Wendy Weller

As a back office medical asstisant I room patients for a high flow office we see about 140 on average. I run tests like strep, urine, flu, rsv, pregnce, and covid. We give medications to the patiences. Run EKGs, and keep the patients informtion in our computer system, meditech. We try to move them thru in a timely manner and keep them as happy as possible. Treating each patient with the care they deserve.

• Measured vital signs and took medical histories to prepare patients for examination.
• Changed dressings on wounds to prevent infection and check for healing.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Incorporated outside records into charts and EHR.
• Scheduled appointments for patients via phone and in person.
• Supported administrative staff by processing payments.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Explained treatment procedures and physicians' instructions.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Responded to patient callbacks and phone-in prescription refill requests.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Collected samples from patients for laboratory testing purposes.
• Documented notes during patient visits.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Cleaned and maintained medical equipment following procedures and standards.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Registered new patients into practice management software program accurately entering demographic information.
• Administered medications under physician's supervision.
• Organized patient charts before each day's clinic sessions began.
• Provided assistance to medical staff in performing minor surgical procedures.
• Processed orders for medical supplies and lab equipment.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Inspected equipment to ensure proper working order prior to use on patients.
• Positioned patients properly during examination or treatment for comfort and safety.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Prepared treatment rooms for patient examinations.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Administered injections, medications and treatments as directed by the physician.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Educated patients about medications, procedures and physician's instructions.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Filed insurance claims forms in accordance with applicable regulations.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Updated and maintained databases with current information.
• Assisted with customer requests and answered questions to improve satisfaction.
• Recognized by management for providing exceptional customer service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Changed dressings on wounds to prevent infection and check for healing.
• Measured vital signs and took medical histories to prepare patients for examination.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Incorporated outside records into charts and EHR.
• Scheduled appointments for patients via phone and in person.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Explained treatment procedures and physicians' instructions.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Responded to patient callbacks and phone-in prescription refill requests.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Handled general office duties to support administrative staff during peak hours.
• Collected samples from patients for laboratory testing purposes.
• Organized charts, documents and supplies to maintain team productivity.
• Documented notes during patient visits.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Educated patients on healthcare topics such as nutrition and disease prevention methods.
• Cleaned and maintained medical equipment following procedures and standards.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Assisted back office patient processes to reduce office wait times.
• Registered new patients into practice management software program accurately entering demographic information.
• Administered medications under physician's supervision.
• Organized patient charts before each day's clinic sessions began.
• Provided assistance to medical staff in performing minor surgical procedures.
• Processed orders for medical supplies and lab equipment.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Inspected equipment to ensure proper working order prior to use on patients.
• Positioned patients properly during examination or treatment for comfort and safety.
• Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Contacted medical facilities to schedule patients for admission.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Prepared treatment rooms for patient examinations.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Administered injections, medications and treatments as directed by the physician.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Educated patients about medications, procedures and physician's instructions.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Updated and maintained databases with current information.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Maintained updated knowledge through continuing education and advanced training.
• Completed day-to-day duties accurately and efficiently.
• Recognized by management for providing exceptional customer service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Completed routine maintenance and repair.
• Identified needs of customers promptly and efficiently.