- Music production
- Camping
- Traveling
- Movies
- Art
- Photography/ Videography
- Poetry
- Story telling
- Swimming
- Fundraising Events
Weston Freitag
Tucson
Summary
I'm an experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. I Excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for having a collaborative approach and commitment to excellence.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
12.2025 - Current
- Oversee order processing and fulfillment to ensure timely delivery of customer purchases.
- Improved inventory accuracy through regular audits and efficient stock management practices.
- Train new associates on order picking procedures and safety protocols.
- Implemented process enhancements that reduced order errors and increased overall efficiency.
Disc Jockey
Myself
12.2001 - Current
- I Curate diverse playlists to enhance audience engagement and atmosphere.
- Deliver live performances, adapting to crowd dynamics and ensuring high-energy experiences.
- Operate sound equipment and manage technical setups for seamless event execution.
- Collaborate with clients to understand their musical preferences and tailor my services accordingly.
- Experience in venues for concerts as an opener for headlining acts, dive bars, festivals, gentleman's clubs, night clubs, restaurants, corporate events, and weddings.
Donation Attendant
Goodwill
10.2024 - 12.2025
- Oversaw donation intake processes, ensuring efficient sorting and allocation of items.
- Trained new staff on proper handling and processing of donations.
- Improved operational workflows by implementing best practices for donation management.
- Collaborated with team members to enhance customer service experiences during donation drop-offs.
Customer Service Representative
GEICO
04.2024 - 10.2024
- Resolved customer inquiries through effective communication, ensuring high satisfaction levels.
- Managed complex account issues, coordinating with internal teams for timely resolutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative/ Team Lead Manager
Afni
07.2021 - 10.2022
- Led a team of 20 customer service representatives to achieve high satisfaction ratings and compliance.
- Mentored new staff on best practices for customer interactions and conflict resolution.
- One on one coaching with team members to improve metrics and call flow.
- Scheduling for employees, time entry, disciplinary actions.
- Weekly and monthly meetings to asses goals and improvements on productivity.
Enrollment Agent
AON Retiree Health Exchange Project
08.2019 - 12.2019
- Making outbound calls and receiving inbound calls to assist in Medicare enrollments to retired clients.
- Data entry of medications
- Explaining details of current and new plans for members
Customer Service Representative/ SCR 2
Bayview Loan Servicing
03.2017 - 05.2019
- Making outbound and receiving inbound calls for home mortgage servicing, handling customer questions and complaints, collecting on past due accounts.
- Asset management
- Providing options for clients experiencing hardships
- Working with homeowners on providing modifications for loans
Life insurance producer
American Income Life
10.2016 - 03.2017
- Set up appointments with clients from unions to deliver no cost benefits.
- Provide information on additional life insurance products that fit their needs.
- Enroll clients in life insurance policies.
- Meet with clients annually to go over polices and updates.
Customer Service Representative
Dun and Bradstreet
05.2016 - 10.2016
- Assisting suppliers with registration for Royal Caribbean Cruise Lines
- Check documents and help with completing compliance questionnaires.
- Make outbound calls to supplier companies to assure the registration process is completed.
Education
Some College - Business, Advertising, Marketing, Merchandising
Pima Community College
Tucson, AZSkills
- Efficient in Microsoft office, Power Point, Excel, Word, Adobe Illustrator, In Design, Photo Shop, CRM systems
- Abelton, Protools, Record box, Serato
- Management experience
- The ability to solve problems effectively, and work well in a team
- Communicate efficiently
- Able to adapt to changes and work on the go
Certification
Active Arizona Life and Health License
Inactive Arizona Commercial License
Interests
Timeline
Order Fulfillment Associate
Home Depot
12.2025 - Current
Donation Attendant
Goodwill
10.2024 - 12.2025
Customer Service Representative
GEICO
04.2024 - 10.2024
Customer Service Representative/ Team Lead Manager
Afni
07.2021 - 10.2022
Enrollment Agent
AON Retiree Health Exchange Project
08.2019 - 12.2019
Customer Service Representative/ SCR 2
Bayview Loan Servicing
03.2017 - 05.2019
Life insurance producer
American Income Life
10.2016 - 03.2017
Customer Service Representative
Dun and Bradstreet
05.2016 - 10.2016
Disc Jockey
Myself
12.2001 - Current
Some College - Business, Advertising, Marketing, Merchandising
Pima Community College