Weston Taylor
Phoenix
Summary
Dynamic sales professional with extensive experience in developing key client relationships, effective sales presentations and delivering exceptional customer service, while leading to consistent annual revenue growth.
Overview
17
17
years of professional experience
Work History
Western Region Sales Manager
NaturalSof LLC.
11.2018 - Current
- Led sales initiatives across Western Region, driving revenue growth and market penetration.
- Developed strategic relationships with key clients, enhancing customer loyalty,satisfaction and establishing long term business growth
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Mentored and trained junior sales staff, fostering a collaborative team environment.
- Delivered exceptional customer service by addressing concerns promptly and maintaining open lines of communication throughout the entire sales cycle.
- Streamlined sales processes by introducing CRM tools that enhanced reporting capabilities and improved access to critical information across the organization.
- Negotiated contracts with new and existing customers, securing long-term commitments and repeat business.
- Boosted regional sales by establishing and maintaining strong relationships with key clients while exceeding sales quotas and increased profitability and business planning
- Analyzed customer needs and recommended tailored solutions, resulting in improved customer satisfaction ratings.
- Facilitated smooth communication between different teams involved in the sales process, leading to better coordination and quicker response times for client inquiries or issues.
- Prepared sales presentations for clients showing success and credibility of products.
Inside Sales Manager
Ever Ready Glass
08.2013 - 10.2018
- Managed accounts to retain existing relationships and grow share of business.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Fostered strong client relationships, resulting in increased customer loyalty and repeat business.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
Federal Account Manager
CDW-G
08.2008 - 08.2013
- Developed strategic relationships with federal clients to enhance service delivery and support initiatives.
- Analyzed client needs and crafted tailored solutions, improving customer satisfaction and retention rates.
- Trained and mentored junior account managers, fostering professional development and enhancing team performance.
- Managed a portfolio of key federal accounts, ensuring timely delivery of hardware and software services.
- Increased client satisfaction by building strong relationships with federal agencies and providing tailored solutions.
- Leveraged deep understanding of federal budget cycles to strategically plan sales activities and secure contract renewals.
- Resolved client issues promptly by collaborating closely with internal departments such as customer support, finance, and legal teams.
- Coordinated with technical teams to ensure seamless delivery of products and services to federal clients.
Education
Bachelor of Arts - Criminal Justice
University of Wisconsin, Parkside
Kenosha, WI05-2008
Skills
- Sales training
- Sales presentations
- Cold calling
- Customer service
- Reliability
- Excellent communication
- Detail-oriented
- Self motivation
- Analytical problem solver
- B to B sales
Timeline
Western Region Sales Manager
NaturalSof LLC.
11.2018 - Current
Inside Sales Manager
Ever Ready Glass
08.2013 - 10.2018
Federal Account Manager
CDW-G
08.2008 - 08.2013
Bachelor of Arts - Criminal Justice
University of Wisconsin, Parkside