Whitney Lytle
Phoenix
Summary
Professional people operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Operations
Sophos Speech and Academic Support
10.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with CEO to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Director of People
Ally Waste Services
09.2020 - 02.2023
- Post and Manage all jobs ads across the company
- Built and Managed the Applicant Tracking System used through the company
- Trained and assist District Managers on Recruiting new talent
- Implemented onboarding paperwork and verified authorization to work
- Identified new candidate opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with managers to provide employee feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Implementation of Disciplinary paperwork and process
- Oversaw communication between employees and managers
- Identity legal requirements and government reporting regulations within regards to pay, workman's comp, and disciplinary actions
- Coordinate management training in interviewing, hiring, and termination
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Manager
MDN Corporation
01.2020 - 06.2020
- Analyze and distribute 12 routes across the state of ND
- Audit and inspect freight coming off of semis and box trucks
- Implement routine maintenance on all box trucks used for routes
- Deliver packages and ensure all 12 routes delivered in a timely manner
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Compliance Manager
Sams Club
05.2016 - 04.2019
- Recruit and Train new personnel.
- Provide guidance and support to fellow employees in both formal and informal capacities.
- Backed data security and information privacy efforts.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
- Collaborated with contract team to review client contracts and facilitate personnel compliance training.
- Executed corporate food safety strategies, policies and procedures.
- Monitored key food safety KPIs and prepared evaluations, assessments and reports.
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
Education
Associate of Science -
Mahoning County Career And Technical Center
Canfield, OH06.2010
Skills
- Effective Time Management
- Brand Development Skills
- Detail-Focused Approach
- Responsive to New Challenges
- Effective Strategic Planning
- Proactive Self-Starter
- Calendar Management
- Effective Organization
- Reliable Team Member
- Problem Solver
- Dispute Resolution
- Talent Acquisition
- Process Optimization
- Operational Management
- Strategic Development
- Strategic Planning
- Business Administration
- Leadership Development
- Strategic Workforce Planning
- Performance Assessment
- Collaborative Team Engagement
- Effective Team Leadership
- Staff Training
- Team Leadership
- Workforce Development
- Client Relations Management
- Client Support
- Talent Acquisition and Onboarding
- Skilled Team Leader
- Client Relationship Management
- Human Resources Management
Certification
Boost Leadership- 2021
Timeline
Director of Operations
Sophos Speech and Academic Support
10.2023 - Current
Director of People
Ally Waste Services
09.2020 - 02.2023
Manager
MDN Corporation
01.2020 - 06.2020
Compliance Manager
Sams Club
05.2016 - 04.2019
Associate of Science -
Mahoning County Career And Technical Center
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